Merkure Jeddah Al Hamraa Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Jeddah
Merkure Jeddah Al Hamraa Hotel
Al-Hamra'a, Al-Hamra'a, Jeddah, Makkah Province, 21572, Saudi Arabia
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Amenities
Outdoor swimming pool
GymFree
ParkingFree
24-hour front desk
Luggage storage
Restaurant
Conference roomFree
Multi-function room
All amenities
Property Description
With a stay at Mercure Jeddah Al Hamra Salsabil Hotel in Jeddah (Al-Hamra'a), you'll be within a 15-minute drive of Jeddah Corniche and Red Sea. This hotel is 11.8 mi (19 km) from Red Sea Mall and 0.5 mi (0.8 km) from Palestine Street.
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8.2/10
Very good and clean
All 267 reviews
Surroundings
Airport: King Abdulaziz International Airport
(20.5 km)
Landmarks: Masjid Al Faroosa
(310m)
Landmarks: Rosemond Alhamra Hotel
(350m)
Landmarks: Anwar Al Hasan
(450m)
Landmarks: Palestine Street Walk
(590m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

6
Superior Twin Room-Non-Smoking
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Shower
Toothbrushes
Check Availability

12
Junior One Bedroom Suite Non smoking
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Shower
Movies
Check Availability

14
Executive Two Bedrooms Suite Non smoking
1 King bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private entrance
Check Availability

8
Superior King Room Non smoking
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Shower
Toothbrushes
Check Availability

12
Royal Three Bedrooms Suite with Jacuzzi Non smoking
1 King bed and 4 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private entrance
Check Availability
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Guest Reviews
8.2/10
Very Good
267 reviews

- Cleanliness8.3
- Amenities8.0
- Location8.4
- Service8.3
Average for similar properties in Jeddah

AI Summary
The accommodation provides excellent service with multilingual staff and convenient location near the beach, offering spacious and well-laid-out rooms. Close proximity to attractions and dining options enhances guest experience.

Guest User
July 28, 2025
I used to stay in this hotel frequently, but this time should be the last time. The front desk should have changed recently, and the service is not good.
I was given the wrong room type when I checked in, and the room I changed to was a connecting room. I emphasized that I didn't want a connecting room. Then I went to change the room, and they said they didn't have it, and then they said they had it, and they were very unfriendly and said this was the last time to change the room. The attitude was bad.
The breakfast was really bad, and the bathroom was really weird and very small... It didn't feel like an Accor hotel.
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Anonymous User
July 23, 2025
Disappointing Stay – Definitely Not a 4-Star Experience
I had a very disappointing experience at Merkure Jeddah Al Hamraa Hotel and feel compelled to share it to help others make informed decisions.
Upon arrival, the first room I was given had multiple issues:
• The carpet was visibly dirty.
• One of the beds spring was protruding, making it extremely uncomfortable.
• Worst of all, the room smelled heavily of cigarette smoke, even though I had specifically requested a non-smoking room.
After raising these concerns, I was moved to another room. Unfortunately, the second room wasn’t much better:
• One of the beds was badly sagging, making it hard to sleep.
• The sink was leaking, creating a mess in the bathroom.
The problems didn’t end there. The breakfast was extremely poor — lacking variety, tasting bland, and clearly not up to standard. On top of that, the restaurant floor was sticky, which is unacceptable in any hotel, let alone one claiming to be 4 stars.
To top it all off, the male receptionist at checkout was unprofessional and not properly trained in customer service. No apology, no concern, just a cold and dismissive attitude.
This hotel does not meet 4-star standards in any way — in fact, even 3 stars would be generous based on my experience. Don’t book here if you’re expecting quality service or comfort.

mohamad
July 23, 2025
Very good and clean

Guest User
July 14, 2025
Clean and tidy, but the service staff was very slow after calling several times
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omarpidani
July 1, 2025
I spent three days in this Hotel. The location is good as it is within walking distance to the beach side (note the beach is not swimable) and it’s closed to a few food court and shopping centre. The Hotel had a gym and sauna. Facilities in gym are not well maintained but sauna dan swimming pool are good. Food is not bad for an Indonesian Australian tongue. Service is very good thanks for some staffs that could speak English (mostly Bangladesh). The distance to the airport is around 20-25 minutes so that’s one of the drawbacks. I will recommend this hotel

Aichitangtangchishuidebingjiling
June 10, 2025
Facilities: outdated
Sanitation: clean
Environment: high
Service: good
Original TextTranslation provided by Google

Tamer
June 10, 2025
Everything was very good, however the pool was extremely small and the breakfast was poor

MAHMOUD ATTIA
June 7, 2025
The cleanliness level is very bad. There were a lot of insects in room 402, which forced me to change room 401. Unfortunately, this experience can never be repeated.
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Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Gym
Free
Parking
Free
24-hour front desk
Luggage storage
Restaurant
Conference room
Free
Multi-function room
Wi-Fi in public areas
Free

Gym

Restaurant

Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
No restrictions
Opening times
Parking
Parking
Free
Front Desk Services
24-hour front desk
Luggage storage
Languages Spoken
English
Arabic
Food & Drink
Alcohol-free property
Halal meals provided
Health & Wellness
Gym
Free
Public Areas
Smoking area
Business Services
Multi-function room
Conference room
Free
Property Policies
Check-in and Check-out Times
Check-in: 16:00–23:30
Check-out: Before 14:00
Front desk hours: 24/7
If you plan to arrive after 12:00 on your check-in day, please contact the property by email/phone at least 1 day in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
Age | Fee |
---|---|
Children 17 years old and under | SAR 50.00 (approx. PHP 775.40) per person |
Adult | Buffet:SAR 50.00 (approx. PHP 775.40) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the Hotel
- Cash
Certification Details
License number: 10001605
Property Description
- Opened: 2013
- Number of Rooms: 149
With a stay at Mercure Jeddah Al Hamra Salsabil Hotel in Jeddah (Al-Hamra'a), you'll be within a 15-minute drive of Jeddah Corniche and Red Sea. This hotel is 11.8 mi (19 km) from Red Sea Mall and 0.5 mi (0.8 km) from Palestine Street.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 149 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 149 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What is the cancellation policy for Merkure Jeddah Al Hamraa Hotel?
The cancellation policy for Merkure Jeddah Al Hamraa Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Merkure Jeddah Al Hamraa Hotel?
What are the check-in and check-out times at Merkure Jeddah Al Hamraa Hotel?
Standard check-in time at Merkure Jeddah Al Hamraa Hotel is 16:00-23:30 and check-out time is 14:00.What are the check-in and check-out times at Merkure Jeddah Al Hamraa Hotel?
Can I bring my pet inside the Merkure Jeddah Al Hamraa Hotel?
As much as we love pets, unfortunately, we are unable to accommodate them in Merkure Jeddah Al Hamraa Hotel.Can I bring my pet inside the Merkure Jeddah Al Hamraa Hotel?
How far is the Merkure Jeddah Al Hamraa Hotel from the closest airport?
The closest airport is King Abdulaziz International Airport, and it is about 24 mins from hotel by car (20.5 km).How far is the Merkure Jeddah Al Hamraa Hotel from the closest airport?
Is airport shuttle service offered by Merkure Jeddah Al Hamraa Hotel ?
No, the Merkure Jeddah Al Hamraa Hotel doesn't offer airport transfer services.Is airport shuttle service offered by Merkure Jeddah Al Hamraa Hotel ?
About This Property
Nearest Airport | King Abdulaziz Intl. Airport |
---|---|
Distance to Airport | 33.09KM |
Average Price From | PHP7198 |
Hotel Star Rating | 4 |