Crowne Plaza Jeddah Reviews

Excelent customer service, friendly team at reception desk. Smooth check in check out

Very good

The accommodation is good, the breakfast buffet is good, it is close to the beach, there is a big supermarket and some restaurants nearby, it is very convenient

The room is clean and the environment is great! The waiter is also very enthusiastic!

It's just so-so, not my favorite decoration style

The first choice for business trips, big brands guaranteed!

The hotel is close to the sea. You can enjoy the scenery along the seaside in the evening. Jeddah’s seafood is abundant and cheap. The Japanese food in the hotel is also very good.

I originally booked a smoking room. When I went to the counter, I specifically asked for a smoking room. After packing my luggage and leaving the room, I discovered that there was a no-smoking notice posted at the door. I was dumbfounded. I went to the counter and told me that I wanted to change rooms and that I had to wait. We could wait until we came back in the evening and then change rooms. When I returned to the hotel in the evening, I went to the front desk and told them that I wanted to change rooms. They said that we should go back to the room to unpack our luggage and then call the lobby. There will be service staff to guide us to change to the smoking room. As a result, I took him to the front desk and told him that I was ready to change rooms. However, Shi Shenhai had to go to the front desk to ask. The front desk also said that they didn't know. It was really Rashomon. Maybe I speak an alien language and no one can understand it. Waiting until the morning of check-out, I called to ask what time check-out was. The counter was talking nonsense and I didn't know what time check-out was. Is it so difficult to just say what time to check out? For such a famous star-rated hotel, the reception desk is not as good as that of the small hotel next door (I stayed in a two-bedroom, two-living-and-two-bathroom hotel next door a minute's walk away last night for a cheap price, and there was no problem communicating with the front desk). I was really dumbfounded. The hotel facilities are good, but the cleanliness of the toilet and shower is not good, and the lights in the room are not bright enough. There is really a communication barrier at the counter. It’s ridiculous.

The hotel is new and very good in every aspect. When you go out and turn left, you will find a famous local restaurant. You have to queue up to eat at 10 o'clock in the evening. Hygiene, soundproofing, internet and breakfast are all available.

Facilities: Although it is older, the facilities are generally good Hygiene: Very good, clean and tidy, good impression Service: Very warm and thoughtful, and very efficient Environment: Quite quiet, not as noisy as the previous hotel

Friendly and thoughtful service

Average, the room is small