Home2 Suites by Hilton Hotels in Jacksonville

Over this past year, I had the opportunity to stay at this hotel while traveling for business for one week a month. From my very first day back in April 2024, Kimmie was exceptional. On the first day that I arrived, I explained that I was working for a local hospital. When Kimmie realized I was working night shift, she moved my room to the top floor to avoid any unnecessary noise. In further conversation I was explaining how nervous I was that this was my first trip away from home and my family including a small child and my pets and she made everything so relaxed that I referred to her as ”Mom”. The room was well equipped with a refrigerator, microwave, dishwasher, and a clean King bed. The only thing missing was a smart TV to be able to watch or stream my favorite Networks. They even have electric cooktops, upon request. I had one waiting in my room each stay, compliments of Kimmie, when she learned that i preferred to cook my own meals rather than eat out every day. I returned to stay there every month for a week's stay over the course of the next 6 months. I was able to meet most of the staff and must include Paula on this review as well. She was also exceptional. When I learned that she was a transplant to the region from my hometown, of all places, we had lots to talk about. The breakfast bar served an adequate amount of healthy and non-healthy choices and I was very well pleased. I think the most important employee to me, however, was Sir Willie. I met Willie on my first trip. He is a super friendly feline employee! Needless to say, cat treats became part of my grocery list moving forward.i looked forward to seeing Willoe when I returned home in the morning and then again saying goodbye when I left for work in the evening. My very last trip was this month. I arrived at 11:00 p.m. and was feeling quite sad because 2 hours before I hopped on my plane I had to put my own cat to sleep. When I arrived in the parking lot and opened my door the first greeter was Willie. I picked him up and he began to purr immediately. It was truly comforting! I absolutely love that this hotel allows him to come inside the lobby and mingle with the guests as well. What saddened me the most was the morning that I had left, I was running late and was about to miss my plane, and I ran right past Willie and his girlfriend the black cat. It's still bothers me to this day that I did not hand him a few treats or bend down and take a moment to pet him. He was a comfort to me for the last 6 months. I did leave a bag of treats with Paula at the front desk, so Willie....ENJOY, but don't forget to share with your new friend!