3-Star Hotels in Jackson

Located in Jackson, Country Inn & Suites by Radisson, Jackson, TN is in a shopping district, within a 5-minute drive of Music Highway Crossroads and Casey Jones Village. This hotel is 1.6 mi (2.6 km) from North Hospital and 1.9 mi (3.1 km) from Union University.Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby.Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.Make yourself at home in one of the 78 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

I remember when this property opened in 2021. It featured a nice breakfast with grab-and-go Jimmy Dean or similar breakfast sandwiches. As could be expected, the investor owners have decided to cheap out to up their profits and gone are the breakfast sandwiches in favor of watery hotel eggs and the option to make a ”breakfast burrito” with a tortilla, said eggs, and sausage links or patties. The rooms are still holding up pretty well, but, the property no longer warrants the premium price relative to similar options in the area.

Everything was absolutely excellent the room was clean the pool was open the service was incredible no disturbances to say was all in all the best

We had nothing but problems with our stay. Problems that could have been rectified by an attentive staff, but most of the staff was dismissive and some down right rude. Room was stocked barely for a 1 night stay. We were here for 7 days. 2 towels, 1 wash cloth, no baking pan for the oven. Shower curtain was too short so water got all over the floor every time you took a shower. We asked for an extra blanket and pillow for the pull out couch. Had to ask 3 days in a row to get it. No hair dryer in the room. Asked for this over multiple days and NEVER received it. Asked for more than 1 bottle of the sample size shampoo and conditioner we were provided (we were here for 7 days). We were told they were out (?). No soap in the room (this was provided upon request. We were provided with extra towels when we asked. No housekeeping (although this may have been due to Covid, I am not sure). Our keys stopped working on a daily basis. Had to go down to get the reactivated. Believe it or not, we are not usually complainers, and can go with the flow. What got us was the attitude from the staff. They acted put out every time we asked about something. Some were rude. One lady explained how to not deactivate a key. We stay in hotels all the time, we knew how to not deactivate the keys. When we told her this, she literally repeated her lecture on how to not deactivate keys. One front desk person literally rolled his eyes at my traveling companion when she asked where to pay for stuff from the market. Finally on Day 4 we got a gentleman that seemed to know how to do customer service. He was the one (out of about 4) front desk associates that was friendly. He didn't solve our problems, but he did listen with some empathy. He told us they didn't have hair dryers (fine, thats not his fault). Also told us there was a problem with the keying system and they were working on it. Again, fine. It happens. He didn't act like its our fault, especially if its happening to others too. Lets see, what else.......One elevator broke, Fixed mid week, then other elevator broke. Pool closed down end of week (I'm sure they will say due to covid)- we specifically called and asked before we booked if pool was open, No mention that they were thinking about shutting it down. Found old pop cans under bed from previous guest. Couldn't sleep one night because room above us sounded like they were having a wrestling match above us. We complained to Marriott and got a standard response that the hotel GM would call us. Not surprisingly, we are still waiting on that phone call. I did give a star for the people at the breakfast area. They were fantastic. DJ on the weekend and a young man during the week. Friendly, out going. Perhaps you should consider putting them on the front desk because they are way better at customer service than your front desk employees. Also wish I would have gotten the one young man's name at the front desk. He always dressed in a 3 piece suit. He was fantastic.

Business trip we had a meeting there. Modern hotel in great locations. Nearby alot of dinning and shopping. No indoor pool. Sleeping rooms modern and they offer free bottled water and room was spacious, modern and comfy. Good night sleep and they kept keurig k cups stocked In thr room.

With a stay at stayAPT Suites Jackson in Jackson, you'll be a 5-minute walk from West Tennessee Healthcare Sportsplex and 15 minutes by foot from The Ballpark at Jackson. This aparthotel is 4.4 mi (7.1 km) from Lane College and 4.9 mi (7.9 km) from Old Hickory Mall.Make use of convenient amenities such as complimentary wireless internet access, a picnic area, and gas grills.Featured amenities include laundry facilities and a vending machine. Free self parking is available onsite.Make yourself at home in one of the 58 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls.

We had a good experience. Ask for the cookies at the front desk, They will give them to you for free and they are amazing! We got some every time we walked by! Front desk was always very nice. Pool was nice it is an indoor/outdoor pool. The breakfast was about $14 a person I don’t think it was really worth that. I would just go down the road to the breakfast Buffay. Overall it was clean, however the bathrooms could’ve been a little cleaner there were some mold in the bathtub.

Ghastly experience. It was late I was tired, so I went with it. Front desk clerk was nice enough. Room 149, wow, just horrible. Musty moldy odor. AC did not cool. Room was disgusting. Loud music blaring outside my room at 6AM. I could not get out of there soon enough. Just as I was leaving I noticed my fitted bedsheet came up revealing the bedcover. Large nasty stains with what looked like blood and Lord knows what else. Flies in the room. I could go on. I would have been much better off sleeping in my car.

A stay at Comfort Suites Jackson I-40 places you in the heart of Jackson, within a 5-minute walk of Music Highway Crossroads and Casey Jones Village. This hotel is 1.6 mi (2.6 km) from Union University and 2 mi (3.2 km) from Old Hickory Mall.Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and gift shops/newsstands.Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.Make yourself at home in one of the 70 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

I usually only give a 5 if the staff went up and beyond expectations, or the room is better than expected. This hotel met both of the requirements. It could use better reading light by the couch but it was OK for one person. The desk lamp was good as were the bed lamps. There were plenty of 120v and USB plugs. Bathroom lights very good. I liked the shower, it had a door, so many ”modern” rooms have a half open shower, drafty and the floor gets wet. I'm not a fan of body wash, just a personal thing. Good bed. Very nice room.