Rustic Inn Creekside

The Rustic Inn Creekside Resort and Spa was a fantastic place for my husband and I to celebrate our first anniversary. Checking in was very easy. When we walked into the lobby, we were greeted immediately and checked in. We were given a very thorough rundown of everything we needed to know, from where everything is to the times for breakfast in the morning. Our room was lovely. We did not pay for a Creekside cabin, but we still got amazing views of the creek and nature walk from the porch of our cabin. It felt like we had been upgraded and I was there for it. They gave us a card and some chocolate covered strawberries for our anniversary. I loved that little touch! I'm just mad at myself for putting the strawberries in the refrigerator to have later and completely forgetting about them. Sadness!!! Our room was very clean and spacious. It smelled nice as well. The bathroom was great, with plenty of hot water. We had an issue with our toilet but it was fixed within an hour of us going to the front desk. The only downside I really had was the three small uncovered windows on the wall facing away from the bed. The views out of them were lovely, but the sun shining through while sleeping wasn't very pleasant. I can't imagine what summer must be like. I wish there was a way to cover them. The amenities here were fantastic, even during the off season. We loved the breakfast. We really appreciated how they did try to change items up and that there was an omelet station during the week. The people working the breakfast were so friendly and hospitable. The hot tub and sauna are amazing places to sit and relax after a day of walking. The nature walk is a true nature walk. Not only did we see some of the mule deer that hang around town but we saw a family of otters one morning. Amazing!!! The location looks a bit far from town but it's an easy walk to the shops and restaurants. There are some places near the hotel for a quick bite and to get some supplies as well. Overall, if coming back to Jackson, I'd stay here again. I'd like to see what summers are like.

I recently booked a trip to the Rustic Inn Lodge, and I have to say it was a huge disappointment. The accommodations did not match what was advertised online—this is not a luxury resort as they claim. Our room had a terrible smell, and the stained carpets made it even worse. The swimming pool had an uninspiring view of the street, and the so-called private spa hot tub overlooked the parking lot. Hardly the serene getaway we expected! When we checked in and expressed our concerns, the staff was completely unhelpful. Despite paying the entire trip in advance, they refused to refund us or find a solution, delivering a rehearsed response that made it clear they had dealt with complaints like ours before. This experience felt like a scam, and I strongly advise against staying here. Save your money and look elsewhere for your Jackson Hole getaway!

The rustic inn was the perfect cabin for us. Free breakfast buffet was delicious with outstanding attentive staff. The outside fire pits was a great touch in the evening after long day at the grand Teton park. Driving downtown was minutes away. Will stay here again

My wife and I stayed here last week. Some of the issues we found, The Kuerig did not work properly, when we called the front desk to ask for a replacement, she said, I'll see what I can do. She did nothing. When the staff cleaned our room, they didn't restock the K-Cups, perhaps they heard the Kuerig didn't work. Went to get complementary coffee in the lobby, it was luke warm at best. The shower temp was not very warm, water pressure was very low. The things we did enjoy, the grounds are beautiful, the room was beautiful and quiet, the breakfast buffet was very good.

This place is a gem. The resort is a series of log cabin type buildings and suites. The actual rooms are nice but a lot like a typical western hotel room but the grounds are beautiful. At night there are five different places on the grounds where they light gas fires. They are in a teepee, on the little lake, etc all with comfortable wooden chairs. The breakfast (included in your room rate) is quite good and not at all like a typical free hotel breakfast. We had three services at the the small, lovely spa and they were all top notch. Once you add services and room rates this place isn't inexpensive but when you've been camping for several days it's a true oasis. They even have a free on call shuttle service to downtown Jackson (4/5 minutes). It does have an odd bathroom set up. The shower, sink, and toilet are behind a curtain so only one person can be in there at a time for modesty. I highly recommend this resort.

What a lovely surprise! All elegant cabins with chandeliers, upscale decor, incredible bathrooms and fantastic facilities!! There’s teepees lit at night with fires and seating inside and assorted wildlife statues. A pool. A hot tub, a bar and a wonderful restaurant!! Wow!