Gran Hotel de Jaca

Room Space: Rooms are described as spacious and well-designed, providing ample space for guests. This is particularly appreciated by families or groups traveling together, as it enhances the overall comfort and convenience of the stay.(based on 1 review)

Arrived at approx 4pm . Lucky to park, not many spaces and unable to reserve. Needed a drink & snack but restaurant closed at 3.30. Bar doesn’t open until 7.30. Vending machine but had no change. Room was good, clean airy nice view good bathroom. Restaurant opened at 8 pm. So in the meantime Bar opp the hotel was open so able to get a drink but nowhere sold any food until 8pm felt really odd. ( apparently a McDonald’s 5 mins away but didn’t know until following day) Pool to relax after a long drive was empty of water. Was not notified of this when booking or at reception. Breakfast : waited to be seated but no one came over so after being noticed and ignored we sat at a free table. Maybe that’s what we should have done who knows. Staff were few and frantically trying to clear & reset tables. Working hard but no system so just seemed frantic. Coffee machine was broken, noticed pots on tables so went over and asked one of the waiters for coffee. He obliged with two coffees from behind the scenes, when I asked for milk he disappeared again and topped them up. No jug so no second cup, maybe they had run out who knows. Not a great experience, breakfast food was average, a little depleted but then they were clearing tables! Would I stay again.. no , sorry as despite the pleasant room . Staff at breakfast and reception would probably benefit from fewer bookings as no one was interested. Not a 3 star experience.