Star Gate Hotel Kansai Airport - Photo Gallery

Response from Property: Thank you for your wonderful review! We're thrilled to hear that you enjoyed the nice view and found our hotel accommodating for your needs. It's great to know that the nearby food options and supermarket were convenient for you before your flight. We appreciate your feedback about the airport shuttle service as well. We strive to make our guests' experiences as seamless as possible. We hope to welcome you back soon for another enjoyable stay!

Response from Property: Thank you for your wonderful review! We are thrilled to hear that you found our staff friendly and that you enjoyed the spectacular view from the 47th floor. We appreciate your feedback regarding the room's decor, and we are glad to know that cleanliness met your expectations. It's great to hear that you took advantage of our prime location, with easy access to the train station, premium outlets, and the beach. We hope to welcome you back for another great stay in the future!

Response from Property: Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our location convenient and enjoyed the amazing view from your room. It's great to know that you appreciated the spaciousness of the room, especially in downtown Osaka. However, we sincerely apologize for the issues you encountered during your stay. We take your comments regarding the room's condition and cleanliness very seriously. Please rest assured that we will address these concerns with our housekeeping team to ensure that our standards are met. Additionally, we are sorry to hear about the noise disturbances you experienced. We will investigate the source of the noise to provide a more comfortable environment for our guests. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future for an improved experience.

Response from Property: Thank you for sharing your experience with us! We're delighted to hear that you enjoyed your spacious room and the convenient connection to Rinku Premium Outlet. It's great to know that our shuttle bus service to KIX made your stay even more convenient. We appreciate your feedback regarding the TV upgrade. Your suggestion for Google TV is valuable, and we will certainly consider it as we look to enhance our guest experience. We hope to welcome you back soon for another enjoyable stay!

Response from Property: Thank you for your wonderful review! We're delighted to hear that you enjoyed the spacious room and found our location convenient for your last day. It's great to know that you were able to catch your morning flight and do some last-minute shopping at the premium outlets. We're also glad you appreciated the beautiful scenery from the hotel. We strive to provide our guests with a memorable experience. We hope to welcome you back in the future! Safe travels!

Response from Property: Thank you for your kind review! We're delighted to hear that you enjoyed your stay and that our team was able to assist you with the room upgrade. It's great to know that the location was convenient for your early flight and that you found the nearby attractions enjoyable. We appreciate your feedback and hope to welcome you back for another pleasant stay in the future! Safe travels!

Response from Property: Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay and found our location convenient. It's great to know that you appreciated the stunning views from your room and the nearby shopping options, including the Cosme store and Rinku Premium Outlet. Your compliments about our cleanliness mean a lot to us, as we strive to maintain high standards for our guests. We hope to welcome you back for another fantastic stay in the future!

Response from Property: Thank you for your feedback! We're glad to hear that you found our staff to be nice and that you enjoyed the cleanliness and spaciousness of your room. It's great to know that our location near the outlet was convenient for you. We hope to welcome you back for another pleasant stay in the future!

Response from Property: Thank you for your wonderful review! We are thrilled to hear that you enjoyed our fantastic location and found it convenient for exploring nearby attractions like Rinku Town Premium Outlets and the train station. It's great to know that our staff and room facilities met your expectations. We appreciate your suggestion regarding the check-in time and will certainly take it into consideration for future improvements. Thank you once again for your feedback, and we look forward to welcoming you back for another wonderful experience!