Avicenna Hotel Sultanahmet

The guests were given the smallest and corner room. When booking they promised to put fruits, but again nothing. I will not recommend to anyone.

The service is very very poor. I have been a Ctrip gold card member for more than five years, and this is the first time I have given a negative review. The whole hotel is a scam. During the stay, they moved all my personal items (I'm a girl, and all the service staff in this hotel are men), including my underwear, which were directly rolled out of the room, and there are many girls who use it. I won't talk about eighty-eight things. This hotel has ruined all my positive memories of Türkiye. I stayed here because of a business trip. I checked in late at night, and I had a meeting the next morning. Before I went out, I told the front desk that I would contact the personnel to renew the room. He asked me to renew the room before twelve o'clock, otherwise I would have to check out. The personnel made a reservation for me at 11:50, but the front desk said at 2:00 pm that the credit card deduction failed (that card was successful in other hotels, but his home was not good, and the cash must be paid in person) , In this way, Ctrip couldn't coordinate and asked me to go back and check out within an hour. As a result, it was completely impossible for me to go back within an hour during the meeting. I returned to the hotel after a busy afternoon and found that all my things were packed in a mess in the corner of Datang, and they moved all my personal items (I am a girl, and all the service staff in this hotel are men), including my underwear They all came out of the room directly, and there are many random things that girls use, not to mention. The pile of invoices that had been sorted out on the table and prepared to be reimbursed was also thrown away violently. I asked them for it, but they refused to admit it at all. The whole nest is ****, I don't know how to rate it as five stars

Отличное расположение, до метро 7 минут пешком, до автобуса или трамвая 10 минут. Знаменитые мечети Стамбула и дворец Топкапы совсем рядом. Завтраки в отеле хорошие, выбор достаточный, очень вкусные и свежие кисломолочные продукты. Завтраки проходят в зале на цокольном этаже с выходом в уютный внутренний дворик. А ресторан на крыше работает с 15.00. Вид оттуда замечательный, готовят быстро и вкусно, цены ниже, чем в ресторанах вокруг, плюс скидка 10% для гостей отеля. В отеле и номерах чисто, персонал внимательный. Замечание одно - санузел нуждается в небольшом ремонте, но это не главное) Нам понравилось, приедем еще!