Bekdas Hotel Deluxe & Spa

The third visit för me with my family It was a bad arrival they tried to change my two rooms to worse and cheaper even though I have already paid for my ordered rooms The woman at the reception was terrible, she can't at least smile to the customer

Clean friendly great location I will visit again

I booked a suit room with sea view and upon arrival for our stay we were informed by hotel the suite room is occupied until the next day but our second day stay the room would be available so we were given a queen bed room with bathroom only,NO sea view at all. Shower was leaking all over floor which was slippery I nearly fell over twice and had to put towels over bathroom floor I reported several times health hazard and was told hotel is under construction. I was woken up but workmen doing construction work next to our room. Second day we packed and told room was not ready as it needs housekeeping cleaning then available but we waited and was told room not ready so not to waste our day we went sightseeing and was told when we got back our room would be ready. This hotel was a total disaster When we got back to hotel we was told room is not in use and needing repair and we were given a standard room with 2 small beds and when we complained on the phone to manager as he was not available in hotel we were informed the manager said he offered us 2 rooms as a complement and I informed him we wanted to stay together he started shouting and discontinued call Hotel staff we had to speak with at reception said they would give us another standard room as a complement which we explained we wanted to stay together as they wanted to separate us insisting again one of us should stay on 3rd floor room and the other on second floor room by the way we are 2 females and we said we feel safe staying together but they became aggressive saying “I am offering you 2 rooms as complement” The facilities swimming pool was dirty and steam room boiling scorching hot water falling on you from ceiling I stayed in many a hotels this was far worse than any other totally not what it shows on your website Not worth the money and bother and very unsafe for lone females

Bravo