Acar Airport Hotel

I discussed with the hotel a few days in advance about the cancellation, but the hotel was unwilling to do so, and Ctrip did not help either. So when booking a room, you must check whether you can cancel it.

I spent one night at this hotel to be next to the airport. I spent a horrible night with my mother because in the room there was a very bad smell of mold and cigarettes. In the bed it scratched our bodies a lot so it stopped us from sleeping. Then there was no help to carry our suitcases to the 2nd floor of the hotel, we had to manage alone it is really horrible of them. The kettle did not work and the window half broken. And the worst is a man at the reception who offered us a transfer from the hotel to the airport for 30 € for 10 minutes of road it is just a scam he made us believe that to take the taxi it was complicated just to scam us. In the end I ordered an Uber and it cost me much less. Really run away from this hotel if you want to have a good night.

The worst experience is not one of the reasons: 1. The hygiene is worrying: the sheets are dirty with a clear stain and no quilt only a thin blanket No trash can in the room only one trash can in the bathroom 2 Poor service : I booked a double bed room on the trip and asked the front desk to confirm it when I checked in, but when I opened the door it was indeed a double bed, and the person who came back to ask the front desk said that he only had this room and we were unwilling to stay and could cancel it (at this time It's almost 1:30 in the morning) is obviously a threat and no quilt, only a small blanket; no dust bin in the room. 2. Terrible service : we booked a room with 2 beds for me and my friend, while checking in, we asked the receptionist and he confirmed that we will be staying in a double bed room but it turns out that it is a single bed room when we open the door. We tried to call from the room to reception, then, of course the phone is not working. We went back to reception, the guy says, that is what he has available now, if we do not like it, we can cancel it, and that was 1:30 am. Obviously, he is not even trying to solve the mistake they made which is not giving us the room which we ordered, but also threatening us to cancel the reservation at 1 30 am. 3. The balcony door can not b e locked; the shower is not working. Worrrrrst experience ever! 👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎