Explore03026166220
August 22, 2024
The staff at the hotel provided excellent customer service, from the planning stages until checkout. They were very responsive to my questions. The hotel has a gym, a nice sauna, and a relaxation room with hot-stone beds, which was a nice touch. The breakfast was spectacular! The location is also very convenient and located close to nice shops and restaurants. This should be a 4.5 star review because there were two issues: they asked for payment in cash and in Euros (not Turkish lira), which was not very convenient for a foreign traveler. Though this was not their fault, they recommended a tour that was led by a horrible tour guide (fortunately, they helped me resolve the issue and get some compensation from the company). My suggestion is that for any tours you want to take, make sure you do your own research. I will still give them five stars, because their staff was great!