The Wolf Hotel

I had a concerning experience that I feel future guests should be aware of. One evening, I left my wallet in the hotel room. Unfortunately, while we were out one evening, someone attempted to use my card fraudulently. The unauthorized charges started before we even got back to the room, which was very concerning. When we returned, everything was still in place, including my card. I hadn’t used it anywhere else during the trip except to pay for the hotel, so I believe it’s likely that my card details were compromised during our stay. The hotel’s security felt very lacking. The reception area was often empty, the main entrance door was left open at all hours, and there was easy access from the bar downstairs. It didn’t feel secure at all. I can’t say for certain how or where my card was cloned, but this was the only place it had been used. The timing and lack of basic security make it hard to ignore. I’m sharing this so that other travelers are aware and can take extra precautions. The room may be fine, but the lack of security is a serious issue that the hotel really needs to address.

Mold, big bugs, and scammers. Do yourself a favor and stay anywhere else I booked 9 nights at the Wolf Hotel, but after just one night in two separate, filthy rooms, I had no choice but to leave. The rooms felt uncomfortably unmanaged & dirty, with disgustingly yellow mattresses (too bad I didn’t photograph that as well) making me genuinely afraid of what else might be lurking. Mold is dangerous, and it can hide in plain sight, so staying felt like a serious health risk. After five frustrating conversations with Booking and countless others with the property, they had the nerve to keep all my money for just one terrible night. They’re ignoring Booking’s emails and they even told me I’d get a refund, only to keep dragging it out, probably hoping I’d just give up. But I didn’t. There are plenty of hotels in Istanbul; do yourself a favor and stay anywhere else. This place and its hosts are an absolute scam!

Firstly all the staff are welcoming and very helpful. This boutique hotel is located on a pedestrianised street with lots of other restaurants and stalls. If you want a very quiet stay then request the rooms at the back of the hotel. Plenty of shopping and eating nearby, the crossing by bridge to the get to the Grand Bazaar takes 15 mins walk max. Location is great. We had breakfast included, which on the 1st day was a bit disappointing for vegetarians, but this was all sorted by day 2 so again if there is an issue, the staff are helpful and resolve quickly. I would happily recommend this hotel for a great stay. It is fairly priced and what you get for your money is well worth it. Well done all.