Marina Park Hotel

I am extremely disappointed with my recent stay at Marina Park Hotel. Upon checking in, I immediately noticed the poor conditions—unclean rooms, a strong smell of cigarette smoke, and an overall unsafe environment. Despite requesting a room change, the staff refused to accommodate us, leaving us with no choice but to leave the hotel within two hours of arrival. As someone with allergies to dust and unclean environments, the conditions posed a serious health risk to me. After checking online reviews, I found numerous complaints from other guests reporting similar experiences, including health issues due to the hotel’s poor hygiene. To make matters worse, when I requested a refund, the hotel refused, citing their strict non-refundable policy with no exceptions. I booked through Orbitz, expecting a certain level of quality and support, but was left disappointed as they were unable to help due to the hotel’s rigid policies. I strongly advise anyone considering this hotel to think twice before booking. The conditions were unacceptable, and the lack of customer service made the experience even worse.

It’s good the staffs act according to the standard I asked the hotel staff and they told me it’s (3) stars hotel not 4 stars as it’s showing in your web site I asked for cleaning my clothes then they said they don’t have so I understood that they are not a 4stars This for your to be aware