Hagia Sofia Mansions Istanbul, Curio Collection by Hilton

Guests praise the attentive staff, diverse breakfast, spacious and charming rooms, and convenient location near major attractions. However, there are no specific disadvantages mentioned in the reviews.

I dont remember when was the last i ever wrote a bad review and unfortunately i am forced to as our experience was one of the worst. Having paid an amount of almost USD 900$ it was certainly not worth it. we had booked a superior King room and requested way in advance for a nice view. We were given a room with the wall of the Mosque right Infront which was quite claustrophobic. After requesting for a change, they moved us to another room in their main reception building with absolutely no view and all blocked with walls. Not having much of a choice we had no choice but to stay back in this room. Feedback of the Hotel and the room 3111: Hilton a brand that is known to be a 5 star had towels that were torn. The quality of towels were like any basic 2-3 star. The water was clogging and all coming out from either the shower or the toilet area, whenever you use it making it very uncomfortable with water leakage. A terrible sewage stench was coming all the time in the toilet. I understand this is an old hotel however pricing to a point where the comfort is being compromised is not acceptable. I was so looking forward to this stay and was a total disappointment. There are no elevators in the entire property. so those who stay on 2nd floor will have to walk up and down each time they need to go out. Facilities: Another big disappointment was to use the Jacuzzi as hotel guests is Chargeable which was surprising as well EUR 50-70. All this should have been mentioned in the hotel description as all over the world the facilities are free for guests usage other than SPA (massages) which is chargeable. Location wise: definitely not for the elderly as it is at a steep hill so to get up to the room and go down would really be a challenge and each time you may have to call the buggy service. STAFF were kind. only good thing perhaps. PLEASE MAKE A CHANGE FOR THE BETTER ESPECIALLY BECAUSE YOU ARE CHARGING A GOOD AMOUNT FOR THE ROOM!!! AS FOR US we do not recommend this hotel at all.