Wyndham Istanbul Old City

Old hotel , need renew , very small room , normal clean can see dirt , also washroom door broken , but very good location ,Turkish breakfast very famous but hotel very normal breakfast , furniture very old and uncontainable bed , outdoor swimming pool good , indoor swimming pool not good , lobby is very crowd and missy and old . Again I tell location very very good I like it .

Do not stay here. We arrived at night and the person at reception to check-in was extemely rude and unprofessional. Initially he said the card machine wasn't working and wanted us to pay cash and to convert it at the currency exchange opposite the hotel (ofcourse so he gets commission for that). We rejected to do that and clearly said only card. He then said let me check and told me a different amount compared to our booking confirmation. He kept arguing. Having then requested to pay (at this time we needed the rooms regardless). He told me to go to the back office to pay by card. So your machine is working now? They did not honour the price confirmed on the booking via trip.com. despite showing our confirmation email and via the app he threw my card back at me and told us to call trip.com. Sure I'm going to call at 11pm with 2 elderly people needing to rest. The priority was to get the rooms. After all that he took payment and walked off without saying thank you or confirming the payment. When I asked all done? He turned around with a horrible look and said yes rudely. What an absolute rude member of staff. Once we go to the room(s): - They are much smaller than pictured. - towels faded away and turned yellow - non working fridge - room smelt of smoke Breakfast was very basic that even the lots of options didn't make it good. The cakes and pastries stale. It's better to get breakfast out from the hotel. Nothing about the breakfast was even worth having. Not the mention the concierge person suddenly bombarding you with tour information and leaflets at 11pm without having checked in yet. Severe upselling tactics.

they give us room late. make us wait long. the hotel rated 5 starts. actually 3 stars max. staff not friendly specially the check in guys. very old hotel. window broken. room ground dirty. room accessories no have any, we are three wth my parents. i booked 3 people good room they say no have. them they give us room for special people so terrible. no recommend at all