Istanbul Dedem Hotel 1

***I have never stayed in such a bad room in my life. First let me talk about the service*** We booked a triple room with three beds and we were given a double bed. We asked to change the room but it was not available. When we saw an empty room, we were not moved. I had no choice but to ask for a room change the next day. I was told that there was no available room and I was told that there was no room available. I was very impatient and annoying (we vowed to be very friendly, harmonious and polite throughout the whole process). Later, I asked Ctrip for help. Ctrip called the hotel to confirm. I can speak English and just hang up. Ctrip went to the business manager here and there was no solution. I sent emails and they didn’t even read Ctrip. They couldn’t let me go down to communicate. I went there three times and ignored us and asked us to leave behind the bar. We really had no choice. I begged them. The hotel only installed a small 80 cm wide bed for us on the third night. For the first two nights, two people slept on the floor. The air conditioner was broken and it automatically turned off after half an hour. Then the water and electricity frequently cut off for us, and we had to run down to tell him that there was no power. He just opened their home. It’s terrible. I’m really speechless. I’d like to say something here about Ctrip’s service. It’s really good. The hotel’s service is just rubbish. I feel like I’m looking down on people. I said the breakfast is disgusting. The bread is disgusting. You can take the side dishes and throw them away. I don’t know why. Why is it so bad and there is a young person who is just a ****? Use translation software with them. No matter what you say, they don’t know or don’t like you, they don’t like you, you love them, you love them, you love them, you can’t live in them. Because Ctrip booked six nights. We can't check out or change. We have no choice but to stay. I really hope that the big Chinese friends behind me won't step in. The hotel next to his house is a paradise. We stayed for six days and immediately moved next door. The service of the hotel next door makes us feel comfortable and the environment is also good. The air conditioner is also good. It is 100 meters to the left. The recommended price of this hotel is 9 yuan cheaper than other hotels. I guarantee that the above is true. If there is any fake information, I am a dog. Please don't step on this. *** This is the first time I comment for others. So many are true. Friends, please judge for yourself. I will not comment anonymously.

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