Impera Hotel

The location is super convenient, just a few minutes walk to Independence Avenue. The guy at the front desk was very nice and upgraded our room for free. The original room was a bit small, only more than 10 square meters, and it was difficult to turn around. If you want to book this hotel, try to choose a larger room.

We stayed for two nights - they didn't clean 😡 they didn't even change the towels. The room is tiny. The window turned out to be fake. Pros: location - very close to the glass.

We really enjoyed our stay at the Impera Hotel. Polite staff, they were willing to help us with all our questions. The hotel is conveniently located - not far from the metro, from Istiklal, a street with bars in 1 minute, and at the same time in a quiet alley, and you can sleep peacefully at night. I recommend a room with a view of the street. We had a suite - very comfortable, good interior. We were pleased with the holiday, and want to come back.

Location, room, food and wine were great

I am very dissatisfied with the service of this hotel. 1. I booked the hotel for two nights because I believed the hotel's introduction on the Internet. I asked two local taxi drivers to take me to the hotel, but the drivers couldn't find it. In particular, the second driver was waiting for customers in the nearby area and was familiar with the surrounding environment, but he couldn't find the hotel. During the search, the two drivers were very responsible and repeatedly got off the car to ask residents and passers-by near the hotel. No one knew the exact location of the hotel, and they couldn't take me to the hotel in the end. Later, I dragged my luggage and walked around the hotel according to Google navigation, including enthusiastic passers-by to help find it. It took nearly two hours, and finally I had to give up staying in the hotel because of physical exhaustion, which wasted the prepaid two nights' room fee. 2. Because my itinerary changed, I needed to go to the hotel one day in advance. As a result, Ctrip customer service told me that they called the hotel's contact number and sent messages for no less than 10 times, but no one answered or replied, causing me to wait at the airport for two hours. This is a very bad consumer experience.