Anonymous User
June 2, 2023
Ctrip's service is rubbish, false publicity, and put the blame on me. Obviously, Ctrip itself falsely advertised that several hotels have bathtubs. This is one of them, but after I went there, there was no bathtub at all, and then Ctrip replaced it for me. , It also wrote that there is a bathtub, but there is still no bathtub. I changed to the third one, and there is still no bathtub, but in the end, Ctrip did not refund me a penny in the three hotels. Don't use Ctrip to book hotels anymore, they will only say that they have been communicating, coordinating, and playing football all the time, and then this matter will let you go, but I will complain to the industrial and commercial 12315 to the end!
Original TextTranslation provided by Google