Hotel Caracol Isla Mujeres
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Isla Mujeres

Hotel Caracol Isla Mujeres

Calle Francisco I. madero Smz 1, Mza 4, Lte. 08, Col Centro, entre Av. Juarez y Av. Rueda Medina, Isla Mujeres, Quintana Roo, 77400, Mexico
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With a stay at HOTEL CARACOL ISLA MUJERES in Isla Mujeres (Centro - Supmza 001), you'll be within a 5-minute walk of North Beach and Isla Mujeres Ferry Terminal. This hotel is 0.4 mi (0.7 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 18.2 mi (29.4 km) from La Isla Shopping Mall.Show More
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hotel overview picture
Amenities
Outdoor swimming pool
24-hour front desk
Wi-Fi in public areasFree
Tour and ticket booking service
English
Spanish
Room service
Beauty and makeup
All Amenities
Property Description
With a stay at HOTEL CARACOL ISLA MUJERES in Isla Mujeres (Centro - Supmza 001), you'll be within a 5-minute walk of North Beach and Isla Mujeres Ferry Terminal. This hotel is 0.4 mi (0.7 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 18.2 mi (29.4 km) from La Isla Shopping Mall.
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3.9/5
Good
Cleanliness3.9
Amenities3.9
Location3.9
Service3.9
All 4 Reviews
Surroundings
Landmarks: Iglesia de Concepcion Immaculada
(<100m)
Landmarks: Jetboat Cancun
(170m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Junior Room
11

Junior Room

1 King bed
Non-smoking
Air conditioning
Private bathroom
Wi-Fi in room
Bedding: Blanket or quilt
Room Details
Check Availability
Family Room
3

Family Room

2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Wi-Fi in room
Bedding: Blanket or quilt
Room Details
Check Availability
Standard Double Room
4

Standard Double Room

1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
LCD TV
Room Details
Check Availability

Guest Reviews

3.9/5
Good
4 reviews
Verified Reviews
  • Cleanliness3.9
  • Amenities3.9
  • Location3.9
  • Service3.9
Average for similar properties in Isla Mujeres

Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. PHP 68.85). Trip Coins can be used to save instantly on room rates.

Most Mentioned
AI Summary
The rooms are comfortable and spacious, with plenty of sunlight. Excellent customer service is provided by friendly and accommodating staff. Central location near the beach, ferry station, and dining options.
T‍a‍m‍m‍y
March 27, 2025
Nice central hotel small and quiet.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 11, 2025
Very well located, but not very well signposted, too bad for them because this small hotel has a lot of charm, the rooms are comfortable and spacious. The swimming pool located in the inner courtyard is a plus, very good value for money. Very nice.
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J‍e‍n‍i‍f‍e‍r
February 4, 2025
Pésima y terrible experiencia en este hotel. Pésimo hotel, instalaciones demasiado gastadas, mi mamá sufrió una caída fuerte por no tener señalamientos de escalones, el piso de la entrada es irregular, y al comentarlo con el personal de recepción, no dijeron nada, solo sonrieron. No se puede descansar pues al lado hay un bar ruidoso y la habitación no tiene privacidad, las cortinas no pueden permanecer abiertas ya que se ve toda la habitación por dentro, además de que había muchos moscos. Las fotos del hotel son engañosas, las áreas verdes y la alberca son demasiado pequeñas. En general fue una terrible estancia por el precio que se pagó. Tuvimos que cambiar de hotel al día siguiente y por unos pesos más, tuvimos una estancia maravillosa en otro hotel. Sugerencia no te hospedes si vienes con personas de la tercera edad o niños pequeños.
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D‍a‍n‍i‍e‍l
February 3, 2025
Mycket trevligt samt prisvärt hotell på Isla Mujeres. Fint och fräscht.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 15, 2023
Helpful staff, free beach/pool towels, excellent location 10 minutes walk from Playa Norte, near the ferry station and in an area full of clubs and restaurants. So-so cleanliness, dated, unwelcoming room, smell of humidity in the room, lack of bedside tables, air conditioner on the bed dripping.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
The husband and I booked a studio room for our 2 week stay on Isla Mujeres. Being a regular on the island i had a good idea of whats available and what to expect. This hotel is the perfect little oasis in the center. The hotel is close to all attractions within walking distance but still quiet and safe with a gorgeous tropical garden. We had the top floor studio that was spacious, clean with lots of sunshine coming from all sides. Oscar and Cassandra were very welcoming and spoke good english. We choose this hotel in part because they had a pool on the premises but its run down and not so appealing. But at the end it didnt bother us much. Overall we would definately stay at Isla Caracol again on our next trip
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 10, 2022
As the title says summarizing it all. Well located, hygienic and good treatment and especially the receptionist. Casandra, who is very professional in her work. I recommend it 100%. If I would return to this place, it is very necessary for a beach place where you are going to recreate.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
The hotel is well located to bars, beach and restaurants. I also felt quite safe and the room was clean. Having the mini-frig was convenient but the hotel offers no coffee. They only provided two bath towels per room. No hand towels, washcloths were available. The few hangers and lack of hooks was also something they could easily remedy. I would also suggest having more than one mirror in the room as the only mirror was a small one over the sink. Little things could vastly improve this establishment which could take it from too basic to comfy for a minimal price.

Services & Amenities

Outdoor swimming pool
More Amenities
Internet
Outdoor swimming pool
Parking
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 06:00–11:30

Front desk hours: 24/7

If you will arrive outside of check-in hours, contact the property in advance

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of MXN$1,000 (approx. PHP 2,811.54) is charged.
Deposit Payment Methodscash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Number of Rooms: 14
With a stay at HOTEL CARACOL ISLA MUJERES in Isla Mujeres (Centro - Supmza 001), you'll be within a 5-minute walk of North Beach and Isla Mujeres Ferry Terminal. This hotel is 0.4 mi (0.7 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 18.2 mi (29.4 km) from La Isla Shopping Mall.

Enjoy recreation amenities such as an outdoor pool or take in the view from a garden.

Make yourself at home in one of the 13 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected.

Frequently Asked Questions

What is the cancellation policy for Hotel Caracol Isla Mujeres?

The cancellation policy for Hotel Caracol Isla Mujeres varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Hotel Caracol Isla Mujeres?

Standard check-in time at Hotel Caracol Isla Mujeres is 15:00-24:00 and check-out time is 11:30.

Can I bring my pet inside the Hotel Caracol Isla Mujeres?

As much as we love pets, unfortunately, we are unable to accommodate them in Hotel Caracol Isla Mujeres.

About This Property

Average Price FromPHP5421
Hotel Star Rating3