Read genuine traveler ratings & reviews to find your perfect stay.
Posted onOct 9, 2024
Taxiong
Because I was going to Lake Tahoe the next day, I wanted to live on the edge of Lake Tahoe, but I didn't want to have a very expensive room on weekends. I came from the direction of Larson Volcano and simply chose the hotel in Reno, so that the next day from the east to the most beautiful sand harbor Lake Tahoe, you can still park early, and the same is true. Breakfast is extremely simple, equal to no. The room is clean and has kitchenware, which can be purchased and processed in the supermarket.
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Price per night from:JPY 19,731
Posted onDec 1, 2019
WEIHONGAll aspects are good, service, environment, location, convenient parking. It's a new hotel. Facilities are also perfect, but toothpaste, toothbrush, etc. need to call the help desk to collect. I ordered two houses, but the prices are different, puzzled! I didn't have breakfast. I got up in the morning and went to the front desk to buy a cup of coffee. Opposite is the King's Car Museum. Tickets are 6 yuan for children, 12 yuan for adults, and yuan for the elderly. Worth a look. However, it is best to keep valuables in the parking lot by yourself, personally. Isolate some tramps. Attention ⚠️
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Price per night from:JPY 25,633
Posted onJul 11, 2026
LatifahhhThis was my second time staying at this hotel! I love it so much and highly recommend it!
Unfortunately we didn’t realize that this hotel accepted animals and my 16month old is highly allergic to pet dander . We did talk to someone about this being accommodated in the future.
Also I wish there was better food options that weren’t frozen and possibly more accommodating/accessible for allergies . My daughter has a wheat allergy, soy, dairy, egg, to name a few and we practically had to bring our own food for her
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Price per night from:JPY 30,179
Posted onJul 2, 2024
Jeffrey Grimm
Room was nice but really small for $227.00 for one night. Upon arriving and getting a first floor room found that the outside window to the parking lot was open and could have easily allowed someone to come in. Maintenance fixed it but it was a little disconcerting. Everything else was fine and the morning buffet was very good. There was an additional charge on my credit card for $22.00 that wasn't explained and that was irritating. I would stay there again however as the inconveniences mentioned weren't disqualifying.
Customer service at the counter and from housekeeping were very good.
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Price per night from:JPY 29,822
Posted onAug 11, 2024
MorganMelissa
We came up for Hot August Nights, because they do have a dedicated parking area for show participants. We do appreciate that! In the parking garage, there were several spots of urine that were there for the duration of our four days. Maybe the pressure wash that once in a while? Wait for rain?
At check-in, the front desk lady seemed to hate her life or job or being friendly in general. Her responses were short and rude. The room had a nice view of the pool area and it was a pretty view at night. But, to see the view you have to wrestle with two sets of curtains which was tough. I had to stand in the chair and grab the curtains from the top to move them. The beds were comfortable, so that's a plus. The bathroom was outdated, the shower head hits you in the chest, but would be perfect height for a 4'8” child. The shower curtain rod was coming off the wall on one side, I did let the front desk guy know at checkout. Restaurants were great, lots of choices between the three ”resorts” in the Row. There was a small in room fridge to put our leftovers in, and drinks. Their is a Keurig coffee pot, if you want cream in your coffee you'll want to call and ask for more!
Overall, this was an ok stay for what we needed. But, for a grand for 3 nights I think we will be staying somewhere else next year, where we know everything has been upgraded.
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Price per night from:JPY 9,449
Posted onMar 7, 2022
Guest UserThe hotel was a perfect location and was clean. The maid service was spotty with items not replenished on 2 of the 4 days (towels and coffee). The rooms were well kept but the equipment in the exercise room was not working. Half of the exercise machines were ”out of order” and the balance were not hooked up to TV screens.
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Price per night from:JPY 25,395
Posted onJun 9, 2025
Guest User
The third-floor room was spacious and well-appointed (plates, cups, silverware, etc.) on our first night, but the same style first-floor room on our second visit was meant for handicapped persons and did not include the same appointments. Both rooms were quiet. The breakfast was good, but the eggs were from powder.
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Price per night from:JPY 19,278
Posted onAug 9, 2025
Guest User
The floor of the bathroom had what appeared to be dried poop near the toilet and on the floor as you exited the bathroom. The maid had been in cleaning the room just before we entered. I could not believe this had not been cleaned off of the floor. I was rather disgusted. The bathroom light switch and back of the door near where you put your hand to close it was dirty, and the mirror of above the sink had what looked to be spit marks from someone using an electric toothbrush or flossing in front of the mirror and stuff flinging onto it. The room appeared to have had a base level clean out but was definitely not clean. When I told the font desk about all of this at check out I was given a simple, I am sorry, I will let the cleaning people know. It took about 5 minutes of pushing random buttons with no labels on the air conditioning unit to finally get it to come on. The beds were comfortable and the location is great for our purpose.
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Price per night from:JPY 11,924
Posted onJul 28, 2023
Guest UserThe place was clean and the room was clean also.
Unlike some of the reviews I read there were no signs of any kind of smoke on the 8th floor.
I did not see anyone begging until I was leaving.
Overall My stay served its purpose without any issues.
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Price per night from:JPY 9,092
Posted onAug 27, 2018
CHEN
And its painful experience, booking.com did not send Ctrip orders to the hotel, resulting in we check-in from 12:00 to 1 point, repeated attempts will not work. Finally, use your own credit card check-in, and wait for Ctrip to give me a final solution. Easy parking. Breakfast because check-in is too late, the elderly help to come to the room, because the child can not get up. Unable to comment.
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Price per night from:JPY 12,448