Udon Thani Hotels with Wifi

"We came as family and booked our rooms (2 rooms with king bed) through trip.com. The hotel is quite relatively new and clean. However the service needs some improvements. When we got to the hotel, we asked if we could have our rooms near by each other as we travelled with small kids. The front desk told us that they are full and only have twin bed room which is connecting to the one bed room. However, we asked if the twins bed could be put together and if the hotel can use the blanket to over the bed so that the separation is covered and easy to sleep, but they said no they can only push the beds together and that was it. To us that was not helpful in my view. They can at least offer extra blanket which we can do it ourselves. We got one room on 3rd and one on 5th floor. We found that the hallway of the 5th floor had very strong smell (not sure what it was, but it smelled very strong like some sort of chemical). When reported to the front desk, she noted, but nothing seemed to happened as we could still smell it on the second day. The room on the 3rd floor (318) the AC was leaking and the water was all over the floor. Our son was running and almost fall over, but luckily he held on the wall and didn't tip over. We called the hotel and asked if they can send someone. The hotel staff came and fixed it, but still the AC still leaked the next day (see photos). I also asked the mechanic to check the smell on the 5th floor. It seemed what they did was to spray it with some air freshener to cover the smell. So i finally asked if we could move to the same floor even if it was a twin-beds room. It would be good if the hotel guard could help their guests when driving out to the street as sometimes when the cars are parked near the exit/entrance, we couldn't see the car coming very well, and this could be a road safety issue. Also when there is a heavy traffic, the hotel guard could help their guests to get in and out by stopping the car or asking the car to not block the entrance/exit. I found that the housekeepers were the most helpful staff at this hotel. They were genuinely kind and helpful. I wish the front desk could be a bit more genuine (without giving their guests the 'look”, but instead offer some support and help or alternatives. We want express our thanks to the housekeeper and the mechanic for their helpful service throughout our stay despite the issues that we faced during our stay."

"Hallo everyone Come back again for a review The place coming with prime area. You could find a lots of street food nearby at night times The room with full function and very enjoys about full aqua rain shower.The breakfast very great and several combination between eastern and western style. Fews things you may note about little noise at the night times."

"Spacious suite with a proper working area, high-speed Wi-Fi, and a functional coffee/tea making set. As someone who travels for work, these little details make a long week feel relaxing instead of draining."

"A very clean large hotel big rooms spotlessly clean comfy beds and good bath and shower. Large swimming pool with sunbeds. Good selection of food for breakfast. Staff very polite. Plenty of parking"

"The rooms were indeed spacious, but the issue was that I booked in advance and specifically requested adjoining or close-by rooms (ideally, right next to each other). However, upon arrival, I was told they were two rooms apart. When I asked why, I was told it was fully booked. But my request was only for two adjoining rooms, so why weren't they reserved for us in advance? It seems like they might have overlooked the customer's remark. I requested a king-sized bed, but here they use twin beds pushed together with a sheet draped over them – they weren't separated. I just wondered if they don't have king-sized beds or if this is standard practice here. The other room I booked was the same. The room also had a noticeable musty smell. On the positive side, the beds were comfortable and the rooms were spacious."

"The hotel exceeded my expectations overall. Its location is fantastic, within walking distance to shopping areas and convenience stores, making dining and shopping incredibly convenient. The room was spacious, and housekeeping was prompt and thorough. All the facilities were well-maintained and fully equipped. The staff were friendly, and the price was excellent. Highly recommended!"

"Check in and check out were both fast and efficient, and no deposit was required which is a huge plus, GSAs were polite. The room is clean, and spacious enough, and the bed and pillows are comfortable, and the room full of all the amenities that you need. However the TV is not a smart TV, no Netflix or YouTube, and mostly Thai channels only. The biggest issue is the air conditioning. Guests have no control over the AC in the room, you cannot adjust the temperature, fan speed, or turn it on or off yourself. Even simple situations, like wanting to turn the AC off temporarily, require calling reception, this is very inconvenient. Guests have different comfort needs throughout the day and night, for example while showering and you wanna turn it off to avoid catching a cold. It is not possible without calling reception. Having to contact the front desk every time for such basic adjustments is not really guest-friendly. The gym is very small and has almost no machines, so it’s quite limited. Restaurant staff were friendly, the food was good, and room service was good."

"Nice hotel have pool friendly staff we changed rooms and was no problem and no extra cost we even got a bigger room good hotel"

"Had a good stay, hotel was modern and clean, peoce was cost efficient. Breakfast also included many options, and staff was accomodating when we noticed the eggs we had ordered cooked were still raw. I liked the pool as well, was clean and spacious enough for a family."

"Gem of a hotel in Udon Thani city based on a middle eastern theme. Rooms are large, clean and comfortable and everything exuded class. Definitely one of the top hotels in Udon Thani. There is a small waterpark next door and it’s within short walking distance to the main lake."