Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJul 2, 2022
松香蕊蕊
🚗 Transportation: Take a taxi to the airport for 450 pesos per person, on a very beautiful small peninsula, 25 minutes from the airport by car.
🧹 Hygiene: Impeccable, the yard is even clean
🍃Environment: Each one is a single-family villa with a private small swimming pool, with good privacy. The bay view is already beautiful and very good value.
🔔Service: 24-hour room service, call the golf cart in the park anytime, anywhere. The Thai restaurant is worth trying. The fish soup really has the taste of grandma. The restaurant can watch the sunset and unforgettable scenery.
The best hotel in Acapulco without a doubt, deserves 5 stars.
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Price per night from:MXN6,021
Posted onJun 15, 2023
Sofia Solano Guerrero
They should maintain the pool stairs, they should have an all-inclusive plan and they should let you know from the time you check in that they charge to use the cabanas on the beach, we sat down and they surprised us by saying that you had to pay, as already We were installed, we paid, but they should notify us at check-in.
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Price per night from:MXN2,624
Posted onAug 15, 2023
Guest User
Very satisfied, sea view room, with a simple version of the kitchen, with a balcony. The location is good, the sea is just downstairs, and it is also the core location of the city😁
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Price per night from:MXN2,313
Posted onFeb 27, 2026
Rosi22
The calm beach is the only positive aspect.
Rooms are refurbished but poor workmanship.
Check in was not very pleasant with tons of people fighting to get their rooms like tour groups.
Food very mediocre and nearly everything buffet style.
It is all inclusive but food quality very average and not very appealing.
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Price per night from:MXN4,179
Posted onMay 25, 2025
LegalEagle
Although Acapulco isn't known for having a variety of all-inclusive resorts, the Ritz is one of the resorts that offers this option. The single room is of decent size, and feels cozy, but it does reflect the budget price paid in comparison to the other rooms available. Getting to this hotel does take a bit of a drive, but it's still close enough to the beach to enjoy.
The service was pretty good, with most staff helping if I had questions or any other concerns. The all inclusive food could benefit from more variety, especially if you stay for many days. One area of concern was the quality of their seafood, as the shrimp did have a funky odor during dinner.
All in all, this is a good all-inclusive resort, as long as you get a decent price for your package.
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Price per night from:MXN3,270
Posted onMar 25, 2025
Guest User
Excellent location on a street of the beach. It was always very clean. Heat water and air conditioning never missed. It was a good experience with the indispensable for our trip.
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Price per night from:MXN810
Posted onApr 18, 2025
Antonio VC
El hotel está remodelado y todos los trabajadores dan un excelente servicio.
En temporada alta deben hacer mayor énfasis a que los huéspedes sigan las reglas.
Hay huéspedes que no respeta reglas, apartan mesas, camastros, palapas y sillas por todo el día. Se meten a la alberca con playera, salen mojados al elevador, a la recepción, se sirven comida en exceso y no se la comen.
En mi habitación la puerta del baño rechinaba demasiado. La puerta a las escaleras también hace mucho ruido y mi habitación estaba al lado de esa puerta. Al hacer mi reserva pide no cerca del elevador y me asignaron saliendo del elevador.
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Price per night from:MXN1,599
Posted onApr 20, 2025
Guest User
The buffet is excellent is the only thing I can recommend fully, because the food in the restaurant is bad and more, they let you wait 2 hours to serve you, I don't know if it's for the season or always have this kind of problem but The hotel stayed 2 days without light that to a swimming that the room that I had did not serve the gate that gives to the terrace which in the night sounded very ugly with the air strike and did not let sleep, When you ask for a change of room to one who was better to deny it, but other renters if they get it, they should improve that because one as a tourist wants to avoid going bad rats.
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Price per night from:MXN1,586
Posted onFeb 11, 2026
Travelling rover
The hotel is convenient to shopping and restaurants. There are 2 pools but they are in different parts of the hotel. Room was larger than most in Mexico and had a small kitchen. All in it was a good place for the price.
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Price per night from:MXN737
Posted onOct 9, 2023
Lucas Aguirre
Hotel in an excellent central location, in terms of food they are good and they serve enough, I consider that the staff service is not the best, the waiters are very unfriendly and the customer service is terrible. The facilities are many years old and the furniture in the place is not very nice (it urgently needs furniture renovation), the obsolete elevators had to wait up to 40 minutes to go down, especially at check-in time.
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Price per night from:MXN1,423