Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJun 25, 2019
ZHIKUI
The decoration style of the hotel is very good, and the care is shown everywhere. A hotel that looks small on the outside, in fact, it has very complete facilities. There is a restaurant on the first floor, and the front desk and guest rooms on the second floor. The restaurant on the first floor offers delicious meals and local beer🍺. The breakfast has rice, kimchi, omelette, yogurt, etc. It is very hearty. The decoration of the room is also very warm, the bed is comfortable to sleep. TV, air conditioning, and kettle are all available. For dinner, there are buns, Russian red soup, etc., which are more suitable for Chinese tastes.
During the few days of staying, you basically enjoy one-to-one service, and the time set for breakfast and dinner will not delay your meal. The owner is Korean and very nice. Nikita, Camila, Merey, Allessya at the front desk are all good. Help call a car, help check information on the computer. There are relatively few Chinese in Shymkent, and the locals are mostly Russian or Kazakh.
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Price per night from:US$60
Posted onMay 20, 2026
Guest UserMost of all I liked: the convenient location of the hotel, the responsive staff and the size of the room.
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Price per night from:US$41
Posted onJun 3, 2026|Single Room Standart with Shared Shower and Toilet
Guest UserWhat I liked most was that the hotel isn't run-down, and the cleanliness was a 10/10. If you're not staying long, 4 square meters will seem perfectly fine. Free tea and sugar are a nice bonus. It's a bit far from the airport, but taxis in Kazakhstan are inexpensive. The only minor issue was the slippers provided by the hotel, which aligns with local culture. However, if they're going to provide them, they should be new or disposable. I had the feeling many people had worn them before me. Overall, for one night at that price, I'd rate it 5 with a minus.
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Price per night from:US$11
Posted onNov 26, 2025|Deluxe Double Room With City View
Vasilii_montana_08Good evening, I recently stayed at the Metropol Hotel and I'm genuinely delighted I chose this particular hotel. The staff were amazing – very polite and always helpful with my requests. The hotel restaurant is superb and serves delicious, generously sized dishes. Even though I'm not a small eater myself, they served such large portions that when my salad arrived, I realized it would be enough on its own, and I still had a main course coming! So I was thoroughly stuffed. The hotel's location is also excellent, with everything like shopping centers within walking distance. I was extremely satisfied, so I highly recommend this hotel to everyone!
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Price per night from:US$66
Posted onJun 11, 2026
Guest UserI visited the city in May and chose this hotel because it was close to the metro, which made it convenient to get to all the places I planned to visit. The hotel was clean, and the staff were friendly and always eager to help. They also have a washing machine and dryer available. My room was cleaned daily. When I booked, I specifically requested a non-smoking room. The only downside is that the soundproofing isn't great, so you can clearly hear if someone in the next room is being loud.
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Price per night from:US$29
Posted onJul 20, 2026|Standard Double or Twin Room
Guest UserI stayed one night for a layover in Shymkent. The hotel was clean and the reception staff were friendly. There were restaurants and a supermarket nearby, which made the stay very convenient!
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Price per night from:US$32
Posted onAug 24, 2026|Suite
Anna8732I took the parents and they were delighted, very clean, beautiful and the most important staff is good, and still time considers from the race, it is also a huge plus.
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Price per night from:US$34
Posted onMar 28, 2026
МаринаLi
We arrived at the hotel late at night. There were no problems with late check-in, ordered the room in 5 minutes. The room was clean, water, tea.
Breakfast was included in the booking. Everything is very delicious, wonderful coffee 🙌
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Price per night from:US$58
Posted onJan 8, 2025
kongzhongguanjing
🌹🌹🌹🌹 The room type is complete and comfortable, the environment is elegant, clean and tidy, the staff is friendly, gentle and attentive 🌹🌹🌹🌹
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Price per night from:US$34
Posted onDec 28, 2025|Superior Double Room With Balcony
Guest UserExcellent hotel, wonderful breakfast, top-notch service, everyone is friendly and will help with any questions! Thank you very much, we will stay with you again.
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Price per night from:US$59