Omachi Hotels with Wifi

"We stayed in the hotel for one week. We like the hotel a lot. - Staff are nice and helpful, especially a passionate guy at the front desk. They helped us book restaurants and deal with toll payment. - Breakfast is great. We haven’t felt bored after one week given many varieties. Especially they have “today’s special”, different omelette every day. We like the wasabi cheese omelette. On the other hand, dinner buffet was ordinary. Food became cold. With the same price, we had a nice 7-course French dinner in a nearby restaurant. - Room is nice and clean, although a bit small. Bed is comfortable with different pillows. We have some difficulty to allocate our big suitcase in the room without block the way. However, we noticed poor management for laundry room and emergency cases. - There are only two washing machines. Some people put clothes on washing machines or nearby for queuing. We waited in-person for 15min several times, but someone claimed they came earlier, or said they need to add additional time for dry. We had to wait until midnight to do laundry. - Nice onsen, but poor emergency handling. One day I heard voices from speaker for ＞15min during shower, and then realized it was from a cell phone when I was in indoor bath pool. A lady with black glasses was using the phone in the pool (not sure if taking photos or videos)! I felt very uncomfortable and went to the outdoor onsen. But she came to outdoor onsen shortly. I went back to indoor onsen, and saw the phone on a chair beside the indoor onsen. Another guest also expressed her concern to me. I called emergency phone in changing room, said three times “someone is using cell phone in bathing area, please send a female staff asap”. Unfortunately the guy who answered the call does not understand English. 5mins later he came to the door of changing room, asking who called SOS. I told him again, and he finally understood, but did nothing except asked my room number. After we checked out the next day, the guy saw me and told me in Japanese that “sorry,but we will improve in future” (showed English translation to me). I was very disappointed. 1) Why did the hotel ask a guy who doesn’t understand English to take care of female onsen? What if someone fainted? 2) No actions were taken after I reported issue. No one came to stop the issue, no one checked whether inappropriate photos/videos were taken. Whole staff are nice, the hotel is poorly managed in some places."

"Lovely stay to top off my solo exploration of the Tateyama Kurobe Alpine route, Hakuba and Matsumoto. It had the most comfortable room with every amenities and service thought of for travellers, like free coffee at the lobby, restaurant dinner service, luggage storage and forwarding from Toyama Dentetsu Station, coin vending machines and laundry facilities, a public bath after a full day outdoors. The breakfast was also plentiful, extensive and delicious. Location is just opposite Shinano Omachi JR Station and Ogizawa bus stop. After three days of hikes and mountain huts, I was grateful for all the creature comforts. Will stay here again when I return in other seasons."

"Relax, relax, relax. Ryokan. Breakfasts and dinners in traditional style are great. Onsen - indoor and outdoor pool, in the evenings we watched martens running, silence. The room is simply huge for Japan (about 40 sq.m). They give out traditional clothes. Nearby is a transport stop (we went for a ride to the Happo area, Hakuba 47, Iwataki) and an information center."

"I am highly recommended to the couple and family stay with this hotel The check-in is very personal, room set up are incredible. All the staff are very nice, helpful and professional. The food was great in all seasonal dishes. The dish presentation is like a piece of art. The Osen facility is cozy and nice. You can't miss the outdoor osen with the nature"

"I like this hotel very much. The room is super big and there is an outdoor heated bathtub. You can take a bath anytime without waiting. The snow scene outside the window is beautiful, and it is a great place to check in. The hotel's hot spring is also quite large and not crowded. You can choose Japanese or Western breakfast, and the Japanese style is quite exquisite. It takes about 30 minutes to go skiing in Hakuba, and it is very convenient to drive. The rooms are well maintained and the beds are very comfortable. It is also very convenient to go skiing in Hakuba, and it is more cost-effective than living in Hakuba."

"The starting point in front of Tateyama Kurobe is very convenient, the room is large, the equipment is good, the staff is good, the service is good, especially Mr. Jin from China, he is polite, attentive and helpful, a first-class waiter My special thanks to Mr Jin from ************** who offer first class services to guest."

"The rooms on the 4th level in the main building can only be accessed by stairs from the 3rd level. Not very ideal if you have a lot of luggage. We got the dinner and breakfast buffet plan and the food is not bad as they have free flow snow crab and beer and sake. The drive there was easy with no winding roads and passing by large fields. Nice scenery."

"The room is clean and comfortable, there is a hot spring upstairs, it is comfortable to take a bath after skiing! The breakfast and dinner are exquisite, and the service attitude of the restaurant is very good. On the day of check-out, the reservation made a few days in advance 🚕 did not come for a long time 😮💨 Ask the front desk to help check the status of the taxi, the heavy snow caused traffic congestion The taxi is on the way, and the arrival time is unknown. The uncle at the front desk offered to drive us to Shinnong Omachi Station himself, which is really heartwarming."

"Great location near shuttle bus stops to the ski slopes. Affordable and good especially the western style rooms. Friendly staff that will help you and make it feel homey and welcomed."

"It was raining on the day we arrived, but it wasn't cold and we were able to sleep peacefully in our private room. It would be nice if the shower had a little more hot water, but it was okay. I think it's a good place to stay before climbing a mountain. The staff were kind and explained things to us carefully, which made me feel at ease. Shinano Omachi was a town I had been following on Instagram and wanted to visit."