Read genuine traveler ratings & reviews to find your perfect stay.
Posted onMay 22, 2026
Guest UserExcellent location and a very spacious room. Theres a gym too. The service provided by the lady who checked us in was bad. She didn’t brief us on anything at all. Just processed it. Later that day, we sat at the cafe and noticed another Recep lady briefing a couple she was helping to check in. Talking about the gym, laundry area, nearest Tesco etc.
On the first day at about 6 pm, I noticed my room was still cold and called the Recep. Unfortunately the same lady who checked me in earlier answered the phone. She just gave vague directions on how to on the aircon and I told her I already did that for hours and adjusted the temp to 26 but it was still freezing cold. She didn’t bother to help further even when I called two more time. Later at about 1 am, I woke up freezing cold and called the Recep. This time a guy answered and readily said he will come and check the air con for me when I told him the earlier gal didn’t help at all. When he came up, he realised that the aircon was on AC and not heating mode. And reset it for me. Thank God for him.
Learnt from my phone that the temp was 4 deg that night due to some cold front and rain. I had suffered 6.7 hours of freezing cold because of the laziness of the other lady earlier. Not happy about it. Very unprofessional and unbecoming of service staff.
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Price per night from:PHP 4,857
Posted onOct 9, 2025|Queen Room
Guest UserThe room was very, supportive and friendly staff. Check in was very smooth. Nice bar for a drink. The environment was easy to find. Parking was pricy though. But there was a cheaper parking just few minutes walk away
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Price per night from:PHP 4,385
Posted onApr 4, 2026
Anonymous User
I stayed at the Pullman Liverpool Hotel for one night as a last-minute booking after reading several reviews and watching a few TikTok videos—and I’m glad I did.
On arrival, I was greeted warmly, checked in quickly, and made my way up to my room without any hassle. I had emailed ahead requesting a nice view as it was my first time in Liverpool. I was placed on the 8th floor, which was great, but unfortunately my view overlooked the roof of another building. I did ask if this could be changed, but the hotel was fully booked due to the Easter break, which I completely understood.
The room itself was comfortable and overall made for a pleasant stay. The location is a big plus—just a short walk to the Liverpool Museum, bars, restaurants, the wheel, and plenty of shops for a bit of retail therapy.
Parking is quite expensive, but the hotel does stamp your ticket which gives you a discount. I checked in at 3:30pm, checked out at 12, and paid £18 for parking—without the discount, it could easily cost 5–8 times more.
Now for the negatives: cleanliness could definitely be improved. I met some of the cleaners when checking out—lovely, friendly staff—but the room needed more attention. There was dust on surfaces, hair on the tissue container, only two tissues left, the bathroom and mirrors weren’t cleaned thoroughly, and the shower gel hadn’t been refilled, so after a few pumps there was none left.
Overall, despite the cleaning issues, I had a pleasant stay and would definitely consider staying here again.
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Price per night from:PHP 5,611
Posted onJun 23, 2026
KELVIN87Highly recommended stay and absolutely worth every penny. Was particularly intrigued by the unique maze-like interior design for a memorable and enjoyable experience. The room was spotless, comfortable, and welcoming. Thank you for making my visit to Liverpool such a great memory!
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Price per night from:PHP 2,161
Posted onNov 25, 2025
Claire.B
Stayed one night with my daughter for my birthday. The hotel is very central and the reception staff were welcoming. Our room was large and modern, but extremely dark, if you plan on doing makeup, it might be worth bringing a lighted mirror.
I had requested a quiet room and was placed at the back, but unfortunately there was a constant noise that sounded like a generator, as well as the sound of glass bottles being emptied somewhere. Some guests also returned around 4 a.m., so I was lucky if I got an hour of sleep.
That said, I would still stay again.
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Price per night from:PHP 3,023
Posted onMar 17, 2026|Standard Room
Guest UserWe had a lovely stay. The standard hotel room was very spacious, bed very comfortable, room very clean and really nice decor. Breakfast was great, with fresh fruit, homemade baked bread and a good selection of hot and cold options. The White Bar was a great place for food and drinks.
Staff very friendly. Would highly recommend this hotel.
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Price per night from:PHP 4,058
Posted onFeb 2, 2026
Anonymous User
Room was smaller than expected as it looked bigger online however this wasn’t an issue as we only needed a bed and bathroom for the night. The bathroom was very clean and spacious.
There was no iron in the room but a laundry room was directed to us downstairs in the basement which was helpful.
The only disadvantage I faced during my stay was disturbance from other occupants of my floor coming back after a night out. I could hear laughing, talking and doors slamming. If you’re a light sleeper then I would not recommend!
Despite that, the service and customer service was fab and I couldn’t not fault it. Thank you for having us!
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Price per night from:PHP 1,453
Posted onJul 21, 2026|Executive Double Room
Guest User
This was one of the worst hotel rooms we have ever stayed in. When we arrived, we were greeted by a pleasant front desk clerk. The lobby has a lot of character in keeping with the Titanic theme and the pictures of the rooms had the same theme. We arrived at our room (fourth floor #46) located on a dark hallway that was being painted. The room was large and also had some plush features like the curtains, furniture, chandelier and wallpaper. Unfortunately, that's where the positives ended. Our room was very hot, with no ventilation and one small fan. The desk clerk offered to bring a second fan when we requested a hair dryer, but the second fan never arrived. The windows could not be opened even a crack ”due to safety reasons”. The room was sweltering and sleeping was extremely uncomfortable. In addition, the carpet was very dirty, there was mold on the wall above the bathtub and the sink, the lights beside the beds needed to be replaced, and the towel rack was missing from the wall. There was a small kitchen which was nice, but it was missing the basics (glassware, silverware, plates) and one of the drawers was missing its front. In short, the room was in bad shape and we are very surprised they would host anyone in that room. In the lobby, there was a young man sitting at the Concierge desk and when we asked him for directions, he said he was security and had no idea. He could not have been less interested and barely looked up from his phone. Apparently, the rooftop bar is nice, but we did not go there. We have stayed in a lot of hotels and are pretty easy going when it comes to our expectations. This hotel has so much potential, but the experience was a huge disappointment and we would not stay there again and cannot recommend anyone stay there.
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Price per night from:PHP 5,030
Posted onOct 14, 2025
Guest User
The Crowne Plaza Liverpool Airport was clean throughout, very comfortable bedrooms (We had a double bed in one room 003 and 2 doubles in another 049). Staff were very friendly and helpful.
Food: We had food in the restaurant area on the first night. 2 of us opted for the tuna and one for the ribeye steak. The steak was beautiful. The tuna had to go back for extra cooking as they were both still swimming. Apparently there was an ‘agency chef’ in the kitchen. Tuna was very tasty when we got it back.
We would all definitely stay again the next time we visit Liverpool.
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Price per night from:PHP 3,477