The Hipotels Apartamentos Cala Bona is an ideal spot for travelers wanting to discover the city. The Hipotels Apartamentos Cala Bona is an ideal choice for travelers who want to take in the sights and sounds of Cala Bona. The hotel is located approximately 22km from Manacor Estació (223). Manacor Estació (223) is the closest option for those who prefer to travel by train, approximately 22km away. The nearby area boasts an abundance of attractions including The Waterloo, Jungle Park and Jardineria Son Servera. This hotel makes a great place to kick back and relax after a long day of sightseeing. This Cala Bona hotel offers parking on site.
"We were super animated with our hotel choice even having cheaper options, but we saw by the photos and reviews that the site was quite pleasant and the accommodation was as we wanted.
However, once we arrived, we felt the strong smell of moisture in the room and then we saw that the bathroom exhaustor also did not work, often leaving the environment all wet after being used for the bath, for example, when spending a lot of time like this.
Then we saw that the room heating was not working any day of our stay, and the temperature fell and always cool at night.
We requested covers for 3X to the hotel, but no one came to deliver us. Finally we had to go personally to make the order at the hotel reception, located in another building. We were given a edredon and a coat to cover it ourselves. We see then that the edredon was also small for two people.
We left the cover with the edredom to be covered by the cleaning staff the next day, but when we return to the hotel by night, to our surprise even after the lack of answer to previous requests, the edredon was following without a cape and the cleaners had taken her away.
So, with the cold room, we finally continue using the edredon without a coat even to not have once again to ask for any service that would not be answered again.
The hotel's location is really very good, the staff was nice, the room size would also have been great if everything was working, but in terms of customer support and we spent cold every night of our stay, besides walking forward and back carrying Edredons late night, from one side to the other, was quite frustrating for the hotel level we thought it was."