AAnonymous UserGood place:
Located in the mountains, the air quality is good
Few people, quiet
The housekeeper can reply in time
4. The room is fully equipped, with Xiaomi air purifier (necessary for newly renovated rooms), smart home and other equipment
5. The second floor room type is unique, and the children like it when they climb up and down.
Where improvements are needed:
2. The housekeeper did not contact before check-in. We took the initiative to contact the hotel two hours before arrival. We mentioned that the private soup in the booked private soup room needs to be cleaned in advance. After arriving, we told the private soup that it needs to be heated, and because the small rain electrician was not there at that time, he could not open the umbrella. We can't use it that night, so we suggest we go to the public bubble pool. After we finished the soaking, we told the housekeeper to help deal with the private soup the next morning. As a result, the private soup was always cold after breakfast the next morning. We waited until noon to release hot water. The housekeeper told us that we needed to contact us in advance in the future. The heating took time (originally booked for the private soup room, It happened, and it still happened on October 1st in the tourist season, really speechless)
2. There are a lot of bugs. See Figures 4, 5, and 6. At least 20 locusts were seen in a room. After reporting with the housekeeper, I replied that there were many bugs in the mountains. There was no way. Fortunately, I am not afraid of insects, or I really can't sleep at night, but I don't take any measures, I really can't understand.
3. Although it is a newly opened homestay, the facilities have been in disrepair for a long time. After checking in, I heard the dripping sound every other time. The housekeeper said that it was the sound of the air conditioner and could not be handled. However, after our whole family investigation, it was found that it was a smoke alarm. It was found on the Internet that it was because the battery was out of power. It will be fine after the button is closed; the electric curtains cannot be opened and closed normally, resulting in the curtains not being closed, and the light woke up at 6 o'clock the next morning (see Figure 7), which is simply too bad for people with shallow sleep and affects the mood of the day.
In short, the place is a good place, but I feel that there are not many service staff in the hotel, and I hope to improve the service level.
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