Omachi Hotels with Wifi

"We stayed in the hotel for one week. We like the hotel a lot. - Staff are nice and helpful, especially a passionate guy at the front desk. They helped us book restaurants and deal with toll payment. - Breakfast is great. We haven’t felt bored after one week given many varieties. Especially they have “today’s special”, different omelette every day. We like the wasabi cheese omelette. On the other hand, dinner buffet was ordinary. Food became cold. With the same price, we had a nice 7-course French dinner in a nearby restaurant. - Room is nice and clean, although a bit small. Bed is comfortable with different pillows. We have some difficulty to allocate our big suitcase in the room without block the way. However, we noticed poor management for laundry room and emergency cases. - There are only two washing machines. Some people put clothes on washing machines or nearby for queuing. We waited in-person for 15min several times, but someone claimed they came earlier, or said they need to add additional time for dry. We had to wait until midnight to do laundry. - Nice onsen, but poor emergency handling. One day I heard voices from speaker for ＞15min during shower, and then realized it was from a cell phone when I was in indoor bath pool. A lady with black glasses was using the phone in the pool (not sure if taking photos or videos)! I felt very uncomfortable and went to the outdoor onsen. But she came to outdoor onsen shortly. I went back to indoor onsen, and saw the phone on a chair beside the indoor onsen. Another guest also expressed her concern to me. I called emergency phone in changing room, said three times “someone is using cell phone in bathing area, please send a female staff asap”. Unfortunately the guy who answered the call does not understand English. 5mins later he came to the door of changing room, asking who called SOS. I told him again, and he finally understood, but did nothing except asked my room number. After we checked out the next day, the guy saw me and told me in Japanese that “sorry,but we will improve in future” (showed English translation to me). I was very disappointed. 1) Why did the hotel ask a guy who doesn’t understand English to take care of female onsen? What if someone fainted? 2) No actions were taken after I reported issue. No one came to stop the issue, no one checked whether inappropriate photos/videos were taken. Whole staff are nice, the hotel is poorly managed in some places."

"Excellent hotel. The location is superb, just 1 min from the bus stop to the Alpine route Oguzawa station n 2mins to the Train station of Shinano-Omachi. Supermarket is a few minutes walk while eateries are not far off. Beware that shops closed early in the town. Room is clean. There is a hot bath on the ground floor. Breakfast is buffet. Not bad. There are budget BnB nearby but worth to have a good night stay in a nice hotel."

"Although the building is old, the service was very good and it was a very pleasant stay. The food was also very satisfying, and the breakfast and dinner buffets were plentiful. I was amazed that the food was replenished even 10 minutes before breakfast finished! The bath was also spacious and very comfortable! The view from the room was also beautiful!"

"I like this hotel very much. The room is super big and there is an outdoor heated bathtub. You can take a bath anytime without waiting. The snow scene outside the window is beautiful, and it is a great place to check in. The hotel's hot spring is also quite large and not crowded. You can choose Japanese or Western breakfast, and the Japanese style is quite exquisite. It takes about 30 minutes to go skiing in Hakuba, and it is very convenient to drive. The rooms are well maintained and the beds are very comfortable. It is also very convenient to go skiing in Hakuba, and it is more cost-effective than living in Hakuba."

"The hotel is located 8-10 minutes' walk from Omachi Onsengo Station. I stayed in a log cabin room this time. The room size and comfort are good, but one window cannot be locked, and the other two windows have no curtains, and the lights from passing vehicles shine in at night. Room, so the quality of sleep is not good, the space for men's and women's baths is not large, and the women's bath has a strong smell of kitchen smoke during dinner time."

"the location is a bit far from the bus station but it's good that shuttle bus service is provided free of charge, the best thing is the dinner set with more than 10 dishes and all are very delicious, the onsen is also very relaxing with both indoor and outdoor, all staffs are very nice and polite"

"I am highly recommended to the couple and family stay with this hotel The check-in is very personal, room set up are incredible. All the staff are very nice, helpful and professional. The food was great in all seasonal dishes. The dish presentation is like a piece of art. The Osen facility is cozy and nice. You can't miss the outdoor osen with the nature"

"Great location near shuttle bus stops to the ski slopes. Affordable and good especially the western style rooms. Friendly staff that will help you and make it feel homey and welcomed."

"It was raining on the day we arrived, but it wasn't cold and we were able to sleep peacefully in our private room. It would be nice if the shower had a little more hot water, but it was okay. I think it's a good place to stay before climbing a mountain. The staff were kind and explained things to us carefully, which made me feel at ease. Shinano Omachi was a town I had been following on Instagram and wanted to visit."