Hotels in Interlaken City Center, Interlaken

Location wise, nothing much to critique as it’s situated right beside the train station. You can’t get anything more convenient than this. We like the modern design of the room, generally. The only negative point we experienced was the smell. There was a smell (smells like pee) inside the room but surprisingly not the toilet. Toilet actually smells better than the room. Ventilation was poorly managed, I guess. And the staff said there’s nothing they could do about it and to my biggest surprise, the hotel does not have an air freshener at all! Contrary to those reviews saying how good the breakfast is, I find it quite disappointing. Food selection is so limited and the quality wasn’t better or even on par with the typical hotel breakfast standard. Here I would like to commend on a particular staff named Iulia (not sure if I spell it correctly). She is nice, friendly and accommodating. I would like to thank her for her hospitality. Overall, I would probably come back to stay again at Essential for its perfect location.

we went during the peak summer period and the hotel was at full occupancy. despite that, the team was always ready to render assistance and answer any questions. rooms were smaller than we'd like but the cleanliness made up for it.

The best and most expensive hotel in the area. The room facing the Jungfrau during the peak season costs nearly 20,000 per night, which is still painful. It's my second time staying here. I made a mistake the first time and booked a suite, thinking it must face the Jungfrau, but it turned out not to be. It was an L-shaped room, half of which faced the mountain behind. So the view of the suite is definitely better than all the big beds. Later, I asked the front desk, and they told me that if I wanted to book a room facing the Jungfrau, I should remember one word: all the rooms with deluxe face the Jungfrau. I booked it correctly the second time, but I didn't communicate by email in advance, so I was given a room on the 3rd floor. I forgot whether it was 5 or 6 floors in total, so after booking, remember to ask the agent to email and reserve a room on a high floor. I think the overall cost performance is average. It's enough to experience it once. For the same price, I can book an airbnb nearby with a view 10 blocks away for a week (see the last picture)

I really like the feeling of a small luxury hotel. The room is small but very stylish. There is also a small balcony outside the room, facing the road. You can hear the sound of horse hooves passing by the carriage at night. It feels so good to drink a cup of coffee on the balcony early in the morning.

Friendly front desk staff and the hotel location is gorgeous. The frontdesk helped me with an early checkin and also upgraded my room with a bath-tub. The view from the room balcony was Mesmerizing and nothing short of a heavenly view… The breakfast was descent, however a little short of vegetarian options. The chocolates at the reception desk were amazing, better than Lindt. I wish I could know where they sourced them from😁 Harder Kulm (Top of Interlaken) entrance is just in front of the hotel. The market is at walking distance and also the OST station is very closeby. Thanks Carlton Team for making our stay pleasant and memorable… Ciao!

I found a hotel near Interlaken! ! It's very close to the station, about 7 or 8 minutes walk! ! Very convenient! ! And it's really beautiful! The hotel is very retro and has a sense of age! ! Overall it's good

The hotel is very convenient to reach, it seems equidistant from both the East & West Stations. Since it was just a short 2 nights stay, we did not take the housekeeping service, and when we requested water, the receptionist did not seem happy with us and also with the Housekeeping team. Seemed a bit weird. However, the housekeeping team was kind and courteous always.

Amazing hotel, beautiful gifts for us, great location and nice balcony view of mountains. Thanks a million.

The guestroom was good, very clean & hotel amenities ”Pure Herbs” was very good. Front office staff & Housekeeping was kind to provide a few more additional bottles for our 3 nights stay. Our room was facing the road but we had very quiet & peaceful rest. The view from the window was breathtaking. The staff at the restaurant provide excellent service and took care of us very well during our stay. We will definitely come back to stay again when in Interlaken. The location of the hotel can be access by bus 103 from both Interlaken west & Interlaken ost train stations or a 15 mins walk from Interlaken Ost train station. Very convenient. Easy to locate. However, it will not be the place for the budget conscious. You are in Switzerland anyway, pamper yourself to the high ”quality of life”

I dont often write a review but this hotel is worth every penny thst we spent . The room is big and can sleep up to 4 people, very clean and modern . Just some steps from the station and market . The staffs are so nice , friendly. this is the best hotel I had during the tip in Switzerland