Hotel Chalet Swiss

The hotel provides a varied hot breakfast at a reasonable price. It has spacious, clean rooms with essential facilities. Guests appreciate the excellent service and convenient location near Interlaken West Station.

Pros: The location is quite close to Interlaken Ost (but you’ll need to change stations, as it’s about a 10-minute walk from Interlaken West station). Cons: Honestly, I would give a negative score for the service attitude. The staff always pulled long faces and only smiled when they saw European guests. Based on our 3 full days having breakfast at this hotel, it’s apparent they are racist toward Asians. We’re paying for your service, and this is the attitude we get? That’s just rude. They even scold guests for putting anything other than plain bread in the toaster — it’s ridiculous. The front desk was okay, but the restaurant staff were all rude. 🙄 Also, no slippers were provided. You’re not allowed to flood the bathroom, yet the shower is so poorly designed that it’s almost impossible not to. If you do accidentally flood it, you’ll be charged a CHF 150 cleaning fee.