Guest User
July 23, 2025
The quality of the hotel surprised and pleased me, and my daughter and granddaughter felt at home. Cleanliness, night peace, quality of food, service, and bar selection, beautiful pool, and well-maintained pebble beach (I recommend water shoes), transparent clean sea water, and sea view from the room, all of which met the expected price-performance relationship, or rather the quality of the services provided. As an experienced traveler (here I also include business trips around the world), I greatly appreciated the atmosphere of the hotel and the approach of its staff. From the reception to the aforementioned bars or playgrounds, it was professional, attentive, friendly, and helpful. Programs and care for children, even very young ones, were, thanks to the lovely Czech animators, meticulous and enthusiastically accepted by the children. The evening program for children and adults was also imaginative and pleasant, thanks to the young French artists, accompanied by great dance routines and music. On the beach, you could pay for all sorts of water attractions, and the staff there was also pleasant and helpful. Even though we experienced about 50 hours of constant strong wind, so typical of the southern part of Crete, we found time to rent a car and visit many pleasant and interesting places, including sandy beaches in the southeastern tip and the eastern coast of Crete. I would also like to highlight the unobtrusive, but friendly and very efficient help of Mr. Stephanos Kaminis, the hotel's Guest Relations Manager. I had not noticed such a function before, but he created a relaxed atmosphere here, and as an expert on local conditions, he helped us, among other things, to choose the best routes for our trips. We will definitely be happy to return to the hotel in the future. Milan