Agroturismo Atzaró

I was on a solo trip and went for a spa day on the 3rd September. I had booked dinner in the evening as well because I have dined at Atzaro before and loved it. I arrived and it was raining heavily, which can’t be helped. Due to the weather, the place was empty. I asked at reception where the spa is. ‘Round the corner’ I was told. I go and am completely lost - any time I asked a staff member for direction, they simply pointed to the way. When I finally get to the spa desk, I was just given a key, and told where the locker room is. No towel, no walkthrough the spa area, or the locker room, explaining where everything is - which you would expect from a 5 star establishment. I had my massage which was really good. And also lunch at the restaurant. Staff were very pleasant, food was not that great though. By this point I was still holding onto my travel bag, as I still couldn’t find the locker room. When I did find it afterwards, I somehow managed to make my way into the men’s locker room (that’s how lost I was) which was pretty embarrassing. Managed to finally find the ladies locker room and put my stuff away. I then found a daybed with an ashtray next to it, i picked up the ashtray and all the contents of it went all over my clothes. After that, I just left, I’d had enough. Even though I’d paid 200 euros for a full spa day experience. Also cancelled dinner in the evening- as well as reservation at Atzaro Beach the following day, that’s how disappointed I was. It’s such a shame because I was really looking forward to the Atzaro experience having heard great reviews. I appreciate the weather was bad but that should not impact customer service.

Very lovely boutique resort, beautiful grounds and overall nice team working there. The highlight was the Sound bath activity - Magical and genuine The service at the pool is a bit slow - maybe understaffed- but everyone tries hard to make you happy

Our 2nd stay in this amazing slice of paradise! Last time was 5years ago pre Covid, and we had been counting down the days to go again! It really is Heaven on Earth; we have never stayed anywhere so beautiful before- being in the middle of the Island, amongst nature, is magical. We have stayed elsewhere on the island in the past, but Atzaro, for us, really is the place to be. The staff are amazing ( especially Johanna on reception who really went above and beyond for us - including being our driver/tour guide!). The whole estate is immaculate and breathtakingly beautiful. The food is INCREDIBLE - we loved that we could walk the gardens and see where our meals were cultivated! We loved the peace and quiet, and the fact we never had to fight for a sun bed! We had the Lavanda suite which was just absolutely dreamy. Really, we had no reason to leave our quarters as we had a plunge pool, a jacuzzi, an outdoor bath and multiple day beds to chill on…. It had been updated since the last time we stayed and I have to say ….. we did miss the pond and the frogs on the Lilly pads -(btw who complained about the noise of frogs to get that removed??!! ) But it was still fabulous. I just cannot express how much we are in love with this estate. I guess if you are a party person, it’s probably not for you….. but if you want to escape back to nature, in a super deluxe yet rustic setting.. then Atzaro is the absolute ultimate:The real Ibiza. We are already planning our return and just can’t wait ❤️