Ibiza Gran Hotel Grand Luxe

Great hotel in the center of Ibiza. Amazing staff, great food, clean and nice rooms and the most amazing breakfast buffet ever. I‘d say one of the best if not the best choice in that area

From the moment we arrived, it felt like we were royalty! The staff was incredibly friendly and accommodating, always going out of their way to make sure our stay was perfect. The room itself was luxurious and comfortable, with all of the amenities you could want from a five-star hotel.

The hotel is in a great location. The Bed was comfortable. The staff, particularly the concierge, was a bright spot. The concierge, who has been with the hotel for 17 years, went above and beyond to help us switch rooms and was indeed a pleasure to deal with. His professionalism and warm demeanour stood in contrast to the now lacklustre environment. Disliked · Having stayed at this property when it was the charming boutique hotel "Le Parc," I was saddened to see what it has become under the Marriott Bonvoy brand. Once a lovely, quaint escape just outside the centre of Paris, the hotel has lost all its former charm. The beautiful plaid and tartan décor that gave it such a warm, inviting feel has been replaced with a sterile, uninspired design featuring laminated white, grey, and shiny brown surfaces. The character that made this place so unique has been entirely erased. Our stay started on a disappointing note with a room in the offshoot of the hotel. The room had low ceilings and an unappealing view over a roof and felt damp, tired, and in need of serious renovation. To their credit, the staff quickly accommodated our request to move rooms. The second room was an improvement in that it wasn’t damp but still small, hard to manoeuvre around the furniture, outdated, and uncomfortable. The overall condition of the hotel is concerning. Peeling paint and scratched walls are everywhere, and the once lush, luxurious atmosphere has vanished. The property has not been maintained to the standard it once held. We chose not to dine at the hotel, as the atmosphere wasn’t conducive to a pleasant meal. Even the cappuccino in the lobby was disappointing, which only added to the overall sense of decline. I won’t be returning on my next visit to Paris, but I hope that one day, Marriott Bonvoy will invest in restoring this once-beautiful hotel to its former glory. Not worth £500+ a night.

An absolute pleasure and delight to stay at this remarkable hotel. What really makes this hotel is the staff, they are ALL absolutely wonderful. We received warm, friendly but professional service throughout our stay. For a holiday destination you will not find better service, truly 5star plus staff.

Extremely expensive, for the price point we were expecting a much better room and service. We had to wait until 7pm for the room to be ready, we had a leak in the room. No apologies or any sort of solution was given…upon check out we mentioned to the manager on duty. Told me I will receive an email with my invoice and a 20% discount for the issues. Still waiting for 2x weeks…

Another fantastic stay at this truly 5 Star hotel. The rooms are spacious, beds comfortable, lovely view of the old town from our balcony. In my opinion the best breakfast in the world, so much choice and open until 11.30am Lovely adults only pool and a new gym which is clean and spacious and has some good equipment in it. But the thing that makes it probably our favourite hotel in the world is the staff. They are all so friendly and helpful, nothing is too much for them. They have all been there a long time, which is always a good sign. Special thanks to Chek, Pepe, Jenny, Laura, Alvador and Caesar although there are really too many excellent members of staff to mention. We will definitely be back Thank you

We came to celebrate my husband birthday, between friends and family we had 12 rooms booked. Everything was good until check out time. Girl by the name Alaia ruined the whole experience. On top of been unprofessional and not knowing what to do, she's rude, obnoxious and lying. Simple task became a huge issue for her. Thank you for the manager Pedro who stepped in and solved the issue. If you staying at Ibiza Gran try to have any communications with front desk Alaia to avoid any unnecessary stress.

Probably the best hotel in Ibiza. Great rooms, ours had a brilliant view of Dalt Vila. The quality and choice of on site restaurants sets it apart. We visited on a Sunday so La Gaia was closed, but the hotel staff were able to get us a table at Zuma. Lovely view and sushi. The best bit about the hotel is the breakfast. The food and service is truly outstanding. The new spa looks lovely too. Massive thanks to Alvaro and all the team for having us.