The Montrose Hotel Lekki

So I'm going explain what happened on the day I booked my stay at this hotel at around 1 AM. I checked on ******* to see if I could find a hotel. I found this hotel made a payment online via *******, got a confirmation number, called the phone number that was listed to confirm that I can check-in even though it was at 1 AM in the morning. The person I spoke to said yes, it was fine to come through, they will check me in. I get to the location and the front desk person asks me "How did I pay?" And I explained that I paid online, and I have a confirmation number and they said, I quote "******* doesn't pay us our money for months so we cannot check you in." What? Why is that my problem? If you have issues with *******, why do you still have your listing on *******. I asked. They insisted that I call their manager to discuss the issue. What? Why do i have to talk to your manager? How is that my responsibility. After a few back and forth, I succumbed and called the manager. Things got worse as this woman called Sade, berated me with insults, claiming that i didnt pay to her account directly and she can't let me in because ******* doesn't pay them in. I was used because how am i supposed to know her account details whilst booking online on *******. Besides there was no option to 'Reserve now and Pay at the hotel' it was a frustrating nversation. I was livid but there was reasoning with these people even after i had already paid at 1am and now it is almost 2am. Very unprofessional