Guest User
November 2, 2024
Dear Management, I visited Olivia Restaurant at Vintano Hotel intending to book a venue for my end-of-year party. However, the Food & Beverage Manager, David, provided his personal account number for payment, contrary to standard practice. I expressed concern, and he responded unclearly. I question whether this is the hotel's standard procedure. I urge you to investigate and address this potential misconduct to protect future guests. Thank you for your attention. Sincerely, Mr. Charles"