6-3-551, Banjara Hills Main Rd, Irram Manzil Colony, Hyderabad, Telangana, 500034, IndiaView Hotel Details
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Mercure Hyderabad KCP Guest Reviews
4.1/5
Very Good
77 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities3.9
Service4.0
Cleanliness4.2
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All reviews(77)
Positive reviews(51)
Reviews with photos/video(14)
Negative reviews(1)
Guest User
Superior Room, 1 Queen Bed, City View
Stayed in Nov 2024
Travel with friends
2 review
4.0/5
Very Good
Posted on Dec 15, 2024
Decent
Guest User
Superior Room, 1 Queen Bed, City View
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 20, 2024
Good breakfast and good room
upadhya
Superior Room, 1 Queen Bed, City View
Stayed in Aug 2024
Business travelers
11 review
3.0/5
Posted on Nov 10, 2024
FOR EVERYTHING YOU NEED TO GO TO SUPER MARKET TO BUY
ankit
Superior Room, 2 Twin Beds, City View
Stayed in May 2024
Business travelers
5 review
3.2/5
Posted on Aug 2, 2024
Hotel location is good but it’s an average hotel for business travelers only
Tsongda
Superior Room, 2 Twin Beds, City View
Stayed in Sep 2023
Solo travelers
93 review
5.0/5
Outstanding
Posted on Oct 11, 2023
Nice hotel with reasonable prices. Convenient location.
Guest User
Superior Room, 1 Queen Bed, City View
Stayed in Mar 2024
Business travelers
11 review
3.0/5
Posted on Jun 10, 2024
Overall experience was ok
Guest User
Superior Room, 2 Twin Beds, City View
Stayed in May 2024
Other
1 review
5.0/5
Outstanding
Posted on Jul 1, 2024
Very good stuff
KameKameKame
Superior Room, 2 Twin Beds, City View
Stayed in Jan 2024
Business travelers
15 review
4.2/5
Very Good
Posted on Feb 25, 2024
It's about 5 minutes walk from the metro station. The location is very convenient as you can easily go sightseeing around the city using the metro. It's not a big 5 star hotel, but I think it's good enough for a business stay.
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Guest User
Superior Room, 1 Queen Bed, City View
Stayed in Jul 2023
Travel with friends
1 review
4.7/5
Amazing
Posted on Aug 28, 2023
I was satisfied with everything from the first check-in, the completeness of the breakfast buffet, the flexible response, and the cleanliness of the facilities.
The main road is in front of me, so I was a little worried about the traffic noise at night, but I would like to stay again if I have the opportunity.
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saavyt2023
Stayed in Nov 2024
Business travelers
5.0/5
Outstanding
Posted on Dec 10, 2024
Clean and nice hotel. It was a pleasant experience. They have good staff that will take care of you and cater to your needs. Bathrooms and clean and bedsheets were changed. Manisha at the reception was very helpful. Breakfast was also nice and had many options
Response from Property: Dear Guest, Warm greetings from Mercure Hyderabad KCP! Thank you for your kind review! We're so glad you enjoyed your stay at Mercure Hyderabad KCP. It's wonderful to hear that you found the hotel clean and comfortable, and that our staff provided excellent service. We're proud of our team's commitment to cleanliness and guest satisfaction. We'll be sure to pass your compliments ***** to Manisha at the reception for her helpfulness. We also appreciate your feedback on the breakfast – we're always striving to offer a wide variety of delicious options for our guests. We hope you'll come back and stay with us again soon. Best Regards, Parag Shah General Manager Mercure Hyderabad KCP
Fahima S
Stayed in Nov 2024
Business travelers
5.0/5
Outstanding
Posted on Dec 10, 2024
Had wonderful experience with mercure Hyderabad kcp thanks Manisha and there team members had wonderful experience with mercure Hyderabad kcp and over is very good staff I would like to have to visit once again to the hotel .had good staffgood
Response from Property: Dear Guest, Warm greetings from Mercure Hyderabad KCP! Thank you so much for your wonderful review! We're absolutely delighted to hear that you had a fantastic experience at Mercure Hyderabad KCP. It means the world to us that you enjoyed your stay and found our staff to be so helpful and friendly. We'll be sure to pass your compliments ***** to Manisha and her team. They're dedicated to providing excellent service, and it's heartwarming to know their efforts were appreciated. We're thrilled you're already planning a return visit! We look forward to welcoming you back soon for another memorable stay. Best Regards, Parag Shah General Manager Mercure Hyderabad KCP
Go35394805465
Stayed in Nov 2024
Business travelers
5.0/5
Outstanding
Posted on Dec 10, 2024
Good recieving. Good room and comfortable.so I am happy Super breakfast,good lunch and dinner very well Thank u so much .... Mercure is very fatastic and cool . Thank u so much everyone had good Manisha and team member and all and Manisha is ver
David S
Stayed in Oct 2024
Couples
4.0/5
Very Good
Posted on Nov 19, 2024
Staff were very attentive and polite and always asking if we needed anything. Special thanks to the hospitality staff and to Paramesh for looking after us. This hotel has its own water filtration system and the water (even in your room) is complimentary and completely safe to drink (a huge relief for us). We stayed in the deluxe room for 2 weeks while we had dental work done so a lot of our time was spent in our room recovering. Glad we went for the larger room for the coffee table and extra space. Air con is adjustable and the wifi was excellent. Buffet is good (especially breakfast) but it would be nice if there were more “spice free” options. Location… wished it was easier to get around so we could go to other restaurants at half the price, but this is not an area that is walk friendly, so if we went anywhere, it was by car so this detracted from getting a higher score. Pricing I think is on par with other hotels in the area which are all a bit on the expensive side, although being a fairly modern building with reliable wifi and air con was a big win for us. Enjoyed our stay and would stay again.
Response from Property: Dear Guest, Warm greetings from Mercure Hyderabad KCP! Thank you for your detailed feedback! We appreciate you taking the time to share your experience. We're thrilled to hear you enjoyed the attentiveness and politeness of our staff. We'll be sure to pass ***** your compliments to Paramesh for his excellent care during your stay. We're also glad you found the complimentary filtered water a welcome convenience. We understand your preference for the larger room and appreciate your feedback on the air conditioning and wifi. We're always striving to improve our amenities and will take your suggestions into consideration. We appreciate your feedback on the buffet. We're always looking for ways to expand our offerings and will consider adding more spice-free options. We understand your point about the location. We're working on making it easier for guests to explore the surrounding area. We're also glad you found our pricing to be on par with other hotels in the area. We hope you'll consider staying with us again in the future! Best Regards, Parag Shah General Manager Mercure Hyderabad KCP
Culture09639442820
Stayed in Sep 2024
Business travelers
5.0/5
Outstanding
Posted on Oct 28, 2024
If you wish to have lip smacking food and experience excellent hospitality, one must definitely visit Mercure Hotel in Hyderabad - Banjara Hills. I have stayed here for nearly two months and the people here truely value the guests. Kudos to Will, Afreen, Niharika, Thank you so much for your outstanding, heart-warming service. The food is delicious, the buffet and the Thali is awesome. The staff is very helpful and proactive to address any issues. As a single lady staying in a different city, this hotel made me feel safe. Mercure surely was my home away from home. Highly recommend this place.
Response from Property: Dear Guest, Warm greetings from Mercure Hyderabad KCP! Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience at Mercure Hotel in Hyderabad - Banjara Hills. It's heartwarming to know that you felt so comfortable and safe during your two-month stay. We strive to create a welcoming and hospitable environment for all our guests, and it's fantastic to hear that our team members Will, Afreen, and Niharika went above and beyond to make you feel at home. We're also delighted that you enjoyed our delicious food, especially the buffet and thali. We take pride in offering a variety of culinary options to suit every taste. We appreciate you highlighting the helpfulness and proactiveness of our staff. We're committed to providing excellent service and addressing any concerns promptly. Your feedback is invaluable to us, and we're so glad that Mercure Hotel could be your "home away from home." We look forward to welcoming you back soon! Best Regards, Parag Shah General Manager Mercure Hyderabad KCP
Navin K
Stayed in Sep 2024
Solo travelers
5.0/5
Outstanding
Posted on Oct 27, 2024
Good stay and had wonderful ful Experience with mercure hotel and we good gre Manisha she is so help ful during my check out we will definitely come back to this hotel all team members all good and nice we like it so much we wish to come back again l
Response from Property: Dear Guest, Warm greetings from Mercure Hyderabad KCP! Thank you for your wonderful review! We are so happy to hear that you had a "good" and "wonderful" experience at Mercure Hotel in Hyderabad. It's great to know that you were impressed with our team, especially Manisha and her team. We are proud of our staff and their commitment to providing excellent service. We are thrilled that Manisha was so helpful during your check-out process. We appreciate you recognizing the efforts of our entire team. We strive to create a welcoming and enjoyable environment for all our guests, and it makes us happy to know that you enjoyed your stay so much. We look forward to welcoming you back again soon! Best Regards, Parag Shah General Manager Mercure Hyderabad KCP