Hawaii Paradise Aqua Park

I’m sorry to see lots of poor reviews on here, and felt I must write about our experience. I came with my sister- we are in our 50s and have travelled quite a bit. We were moved to this hotel from another, after being away on a Nile cruise. We were told our first hotel was overbooked and we had to stay here for a night with transfer back to our other hotel (Sea star beau rivage) the next day if we wished. We decided to stay based on kettle in our room ( game changer for us!!) the large, clean and bright room. There was Spag, shower gel, shampoo, bottled water every day in room. Staff were helpful and friendly, quiet pool ( no one else there AT ALL!!) It is a HUGE place - about 12 pools. Very clean INDEED - lots of staff working hard to keep everything clean and the gardens were very well tended too - a pleasure to look out on! The food was OK …. Not brilliant but we always found something we liked. There is a small restaurant on the same floor as reception and that was SO MUCH better than the one on the ground floor and rather cavernous (and noisy!) - both served same food, but service upstairs was very good (thank you Ahmed) and quiet, small tables. Alcoholic drinks not great ,(but we are not big drinkers) beer was ok, and plentiful squash and soft drinks (understandable when you think majority of local guests may be teetotal 🤷🏼‍♀️) We had great hamman and facial and found if you are pleasant, all the staff (without exception) are very pleasant, friendly and smiley. We went (unknowingly!) during an Egyptian school break, so, naturally, there were lots of local people having fun in pools (one is heated a all others cold, but all kept extremely clean - we saw staff testing the water daily) and in the evenings where the entertainment was loud and definitely aimed at families. However, all music stopped at 10pm and then completely quiet. We went in January, so maybe more international guests during summer?? Overall, although the hotel is not a 5 star by European standards ( none are, tbh, in our experience of Egypt!!) we had a relaxed few days being looked after by some nice people.

Came as a family children of all ages just beware there is nothing around this hotel in walking distance. None of the drinks cocktails are drinkable and the food well all the kids lived on chicken and rice the whole holiday deserts was enjoyable. Breakfast was the worst we have ever had mash veg or pancakes. Pools and ground are beautiful rooms are not the best but we didn’t mind so much as to us is a place to sleep. BEWARE they hassle you all day everyday for you to buy trips even after telling them no someone else comes along then again the next person never ending. We have been Egypt before and I wish we chosen another hotel the food, drinks and the hassle from them to buy stuff. Also shop in lobby be careful tried charge £21 pounds for 3 packet of crisps and a magnet.

The bedroom was large, the upper dinning room was quieter. Ahmed, Ashraf, Hassany, Mastavy,Mustafa, Mahmo, Sadlh, Mohamed, and Haleefa. Lovely service. But I didn't realise you need to book other restaurants to reserve a booking the day before. Matteo thanks for your front desk help.