Pharaoh Azur Resort

Tatilimizi bu kadar özel kılan en büyük etken kesinlikle otelin muhteşem atmosferi ve güler yüzlü personeliydi. Her detay ince düşünülmüş, odalar tertemiz ve konforluydu. Yemekler hem çeşitliydi fakat Türk o Misafir olarak bizim kültürümüze hitap etsede çok yiyemedim ama yemek seçtiğim için olabilir o yüzden kötü yorumlamıyorum Ek olarak dalış turu vs otel çalışanlarından bilgi alabilirsiniz Çocuklar için bol aktiviteli ve harika çocuk havuzu Ancak en çok etkilendiğimiz nokta çalışanların samimiyeti ve profesyonelliğiydi. Resepsiyondan restoran personeline, temizlik ekibinden animasyon ekibine kadar herkes misafir memnuniyetine odaklıydı. Kendimizi adeta evimizde gibi hissettik. Tüm ekibe emekleri için sonsuz teşekkürler!

The hotel is too big, I couldn't walk to my room, I needed to call the front desk to ask a car to pick me up. Everything else was good, beyond my expectations.

We live in Hurghada, often come to the hotels of the Azurr chain for the weekend, we have a frequent guest card. They gave us a good room in a villa, there is essentially no sea, the food is very mediocre. But the most disgusting attitude towards the guest was from the employee Christina (guest relations), after dinner we were sitting on the open terrace near the restaurant and I took sweets from the restaurant (I did not know that they were not allowed to be taken out to the terrace, no one stopped me or said anything when leaving the restaurant), a waiter comes to us (I do not remember his name, but as we were told later, he was new) and says that you can't eat here, we said ok, that's it, go (no one was rude to him or raised their voice). After 5 minutes, Christina comes and, without understanding the situation, begins to accuse US (the guests) of a huge thing, that we sent the waiter!!!!! What a customer service and attitude towards guests. In the end, my husband went to the reception, explained the situation to the manager, they called the waiter, they apologized to us. I have been to many hotels around the world, but this is the first time I have seen this. Kristina and the waiter should definitely be fired.

A wonderful hotel, clean and delicious) they check you in quickly) I recommend the bungalow! The hotel is worth its money - well, don't compare it with others 5 The beach is not for children, it's all about those who swim well, coral reels are a must for children) The territory is large and beautiful! The food is decent

A very dedicated team in a hotel that is unfortunately showing its age. Hurghada unfortunately doesn't have much to offer other than snorkeling. Since we had booked all-inclusive, we spent a lot of time in the hotel complex. The animation team tried extremely hard, but it was still really boring. Internet is a rarity. You can only get internet access after trying to log on several times (and only in the lobby). The short programs in the evening weren't bad. Unfortunately, it was repetitive and you were still bored around the program. I feel a bit sorry for the animation team because they had to dance to the same songs several times a day and every day of the week. They didn't have the means to entertain us at all. It would be terribly monotonous for younger travelers. If you just want to lie by the pool, you'll definitely get your money's worth here. The food was obviously varied. It felt like you were always seeing the same ingredients in different variations. For example, there was minced meat served as a Bolognese, as a kebab skewer, as small meatballs, etc. It always tasted the same, only the eye was satisfied. However, the salad bar was very good. The waiters were courteous and occasionally a little flirty. But that probably has something to do with the mentality in general. Overall, a positive experience. Suitable for a family vacation. But we won't be coming back a second time.