Yilin Hot Spring Resort (Huidong Baipenzhu) Reviews
Yilin Hot Spring Resort (Huidong Baipenzhu)
Fuzhen Village, Hengjiang Village, 365 Provincial Highway, Huidong, Guangdong, ChinaView Hotel Details
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Yilin Hot Spring Resort (Huidong Baipenzhu) Guest Reviews
4.6/5
Very Good
240 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(240)
Positive reviews(234)
Reviews with photos/video(109)
Relaxing hot springs(73)
Classy environment(41)
Friendly front desk staff(15)
Perfect for kids(13)
Loved the view(11)
Well designed(9)
Clean pool(6)
Great air circulation(5)
Negative reviews(6)
Guest User
Japanese-Style Comfy Hot Spring Room
Stayed in Sep 2023
Family
2 review
5.0/5
Outstanding
Posted on Oct 5, 2023
The hotel service is attentive, warm and friendly, the private bath in the room is clean, and the stay is comfortable! There is a leisure platform on the roof where you can play games and cook, which is very suitable for several families to play together.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at DoubleTree Hot Spring Hotel and for your recognition of our service and environmental hygiene. As you said, our open-air bar on the second floor is loved by many new and old customers and is suitable for team building activities, barbecues and chats. Small gathering... Looking forward to your next visit and wish you a happy life!
Guest User
Boutique Cabin (Soaking tub)
Stayed in Oct 2023
Family
5 review
1.2/5
Posted on Nov 6, 2023
The room was so small that I couldn't even lift my feet. In a word, it was dirty, messy, and poor.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at DoubleTree Hot Spring Hotel and for your review and suggestion. The rooms in our exquisite wooden house pool rooms are relatively small, but the yard is large and the pool is also relatively large. If you want a larger room, you can choose a deluxe wooden house next time. Hygiene issues will definitely be intensified. We apologize once again. We look forward to your next visit and give us a chance to apologize. I wish you a happy life!
Guest User
Japanese-Style Comfy Hot Spring Room
Stayed in Apr 2023
Travel with friends
11 review
2.0/5
Posted on Jul 20, 2023
Very bad, very bad, too shabby, I was deceived by the photos, too deceptive, it has not been renovated for many years, it is very old, there are smelly ditches, and there are many mosquitoes
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your comments and suggestions. This hotel is maintained and renovated every year. The photos online are all taken in real scenes. Mosquitoes and insecticides are now regularly killed every week. I apologize again and wish you a happy life!
Anonymous User
Boutique Cabin (Soaking tub)
Stayed in Aug 2022
Family
14 review
2.7/5
Posted on Sep 13, 2022
Facilities: This is the first time I have seen this facility in a four-star hotel. The room is as small as the height of a 1.8 tall man. You can only sleep in the room, and the bathing area is outdoors! ! It was so hot that the air conditioner was turned on for half an hour and there was still no air! !
Environment: Apart from the swimming pool in the middle of the house, I don’t know how to rate it as a four-star hotel? ! A small swimming pool in the middle of a circle of wooden houses
It's too hot to live in
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your comments and suggestions. DoubleTree Hot Spring Hotel has a variety of room types for guests to choose from. Since you brought two large pet dogs, in order to avoid affecting the accommodation experience of other customers, the hotel will provide you with Arrange a room type with a courtyard so that your dog can have more space for activities. We are deeply sorry that we were unable to select a room type that you were satisfied with and wish you a happy life!
Guest User
Japanese-Style Comfy Hot Spring Room
Stayed in Jul 2022
Family
7 review
2.7/5
Posted on Aug 15, 2022
The room was so stuffy and smelly. No windows and no ventilation. The smell comes from the toilet🚽. The whole room really stinks.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您的入住和點評意見,請接受逸林温泉最誠摯的歉意,對您在店期間遇到的情況深表抱歉。對於您提出的問題酒店非常重視,房間不通風和馬桶有異味問題都已解決,期待您下次入住,給我們一個致歉的機會,祝您生活愉快!