Appart'Hotel Prestige Odalys L'Eclose

We were incorrectly charged tourist tax by the hotel. Something they revealed by accident when we asked to settle our bill for breakfast. They decided not to charge for breakfast, but still owed us an outstanding balance. They did not refund us on the day but asked that we email our details. Despite repeated attempts to gain the refund they have still not done so. Fellow travellers beware.

Great location, new modern hotel. Great pool, ski lockers room is good ( but no boot warmers/driers) ,nice modern room maybe a bit small, Nespresso machine, welcome chocolates and biscuits nice touch. Staff friendly. I would recommend.

Quality ok, but service is bad The hotel is fine but they’re will try to cheat you. I pre-paid à suite and the staff booked me into a junior suite at check in. I had to complain and they acknowledged that I paid a higher rate and moved me, but that was after 45 min of arguing. They also made an unexplained charge of €25 on my credit card. I contacted them but they never pick the phone. Also, they ask you to clean the appartement after you: ***** the beds etc. This is a hotel which is supposed to be with daily service. They maybe entered the room, but it was never cleaned during our stay

I'd stay here again Amazing. We had a family skiing holiday. The hotel is within easy reach of the slopes and lifts which are a 5 minute walk away. There is also a lift that runs through the village. So you can easily access anywhere in the village by hopping on and off these, free of charge, into the evening. The staff at the hotel are helpful and kind, speaking perfect English and responding immediately to any requests, fantastic customer service that is second to none. The apartment is great, we both cooked and ate out. The kitchen is great with a hob and a microwave grill, coffee machine and toaster. Everything is new and in perfect working order. It was cosy warm with a separate bathroom and toilet, a safe, comfy beds and ski lockers. The apartment is well situated in the village, many of the other accommodation blocks were much further from the slopes, this one is pretty close. It is easy to wander into the village from here, dining places are within an easy walk, approx 10 minutes on foot and if you wish to explore the old town you can catch the village hop off, hop off, free lifts mentioned above to access more restaurants. There is a well stocked super market within easy reach. Aple D'Huez is beautiful with many runs. The ski school is close by. The apres-ski party is fun at La Follie, the first stop on the Marmottes lift. We parked free of charge on the road. Hotel parking is 90 euros a week. A great place to stay with a warm and caring atmosphere.