Guest User
July 15, 2025
The second time I stayed, I was not satisfied with the room I booked at the beginning, so I asked the front desk to upgrade the room and make up the price difference.
I originally wanted to upgrade to the room I stayed in the first time, and I showed it to their staff at that time, but their staff said that there was no corresponding room type, saying that there was a better one, and I needed to pay 1.5 million VND. I also confirmed with her that it was a two-day price difference, and she confirmed it.
In the afternoon, I was told that it was a one-day price difference, and I either had to pay another day's price difference or change rooms.
Then I changed rooms, and two room types were recommended. The first one was the same room I booked in the morning. The second room was the room type I booked last time, but they said at noon that there was no room type upgrade. . . In the end, the actual price difference of 1.5 million for two days was charged, but it was actually about 50-70 yuan more expensive than the price of the same room type on the platform.
If it weren't for the reception in the afternoon, the service was very good, I would really get angry.
The hotel facilities are very good, and the facilities between the rooms vary greatly. The cheapest room is not worth buying. You can buy the king-size bed room with floor-to-ceiling windows, which is very cost-effective.
The hotel has many public facilities, all of which are good. The location is also easy to find.
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