Hotels in Enegy Corridor, Houston

Traveling recently for work stayed at this hotel for a week and felt very comfortable. Clean, quiet, and on mornings when I had to leave before the breakfast buffet was open was offered a little bagged breakfast to have in my room. Michelle was looking after the desk most evenings that we were there and she made sure that we had everything we needed. Very professional, patient, kind and just an overall model of superior customer service. I will definitely stay there again.

Parking is very convenient, there is nothing delicious nearby, breakfast standard American breakfast, good value for money

so we stayed here 2 nights and it was amayzing!!! i loved how mordern it was ! sooo, clean,free breakfast,2 story lobby and indor pool, wich was awsome because it rain when we stayed i loved how close it was to restrants! the next morning i read a sighn at breakfast that said make your own omlate and i chose what i wanted and the dude/cook made it right there in front of me no funny bissness! i loved the wide variety of breakfast too. I would totally want to stay here again!

Very friendly staff. Easy location. Satisfied with my stay.

In ordinary times I might be more forgiving of this hotel. The staff was friendly (although none of them wore masks), and the room was comfortable enough for a Holiday Inn. But these are not ordinary times. And the fact that no one working at the hotel wore a mask - there was no hand sanitizer available and there were no signs promoting elevator safety concern me greatly. Every time I went to ride the elevator - some other guest (usually with no mask on) would want to get into the elevator with me. I was visiting a sick relative and I certainly don't want to bring someone else's germs home with me. In other regards - the laundry room on the 4tb floor was broken, the trash was overflowing with beer cans and the remote for my TV was partially broken. The volume would toggle up but not down and the TV would turn on but not off. The bed was comfortable and I have no other complaints. But I don't feel like this was a sanitary place to stay during a pandemic.

This hotel was so noisy and to top it off I got woken up out my sleep at 5am because my card didn’t go through , then when she got frustrated at the fact I wouldn’t allow her to charge my card because she was trying to charge me for something I already paid for. My reservation was prepaid!!!! I will never do business here again very unprofessional, and it was my wedding anniversary and I will definitely say this was distasteful ! Housekeepers are noisy when cleaning rooms, and kept knocking on my door all weekend smh

I travel frequently for pleasure and work. The staff here are so friendly and welcoming. I genuinely felt they went out of their way to make my stay the best it could be. My dog traveled with me and he got spoiled too by the staff. Will be back again soon. This will always be my first choice for stays in Houston. The staff at this hotel are top notch! Thank you all for that, you made this visit stand out from other properties. Ross and I can't wait to visit again soon!

Room size is good, clean and no smell; the environment is prefect, nice decoration. The pool is nice, but not use due to cold weather at this moment. The experience is fine.

1st I was never notified that my room was cancelled. I was traveling over 3 hours away I stopped to get gas and checked my email and noticed that I had a cancellation. I called the hotel and at 1st the lady said she didn’t know why. She later came back on the phone and said the manager that was on duty tried to run my card and it didn’t go through ma’am I can’t check in till after 3PM and y’all ran the card right at 3PM I am in route was never notified it was just cancelled I asked could she put me back in the room and I’ll give her a card to run while on the phone. She stated the manager that ran the card left right after canceling and I would need to go online and rebook and they only have 1 room LEFT. Then when I get to the hotel you are immediately welcomed with the smell of PISS they make sure to display a no smoking policy but they need to put a no pet POLICY they smell is sooooo strong you could dang near throw up. They need to remove all carpet and put some new ones down make sure they have fragrance smell going off at all times fyi make sure you bring your own towels to bath with lucky i always bring my own bath and dry towel but my friend needed one and the ladies cleaned our room and said they didn’t have anymore she would bring some later by the room we proceeded with our day and later asked for those same bathing towels and was told they didn’t have any small towels again smh but the next morning wayyyyy before check out about 9 they come knocking on the door asking for the towels we did have in the room this hotel was definitely not customer service friendly nor convenient.…..knowing what I know I will NEVER BOOK at THIS LOCATION AGAIN and yesssss this is a recent visit 06/28/24 just in case anyone is wondering.