Popular Houston 4-star Hotels

Hotel location in the city center, not much to eat on weekends. And there's nothing to visit downtown Houston. There is no good green space. Fortunately, it's still close to the museum area.

I always love this hotel people are very friendly and my room is very clean and comfortable

1. *DoubleTree by Hilton Hotel & Suites Houston at the Galleria IS THE FIRST HILTON-MANAGED HOTEL I'm STAYING IN WITH SUCH UNHOSPITABLE AND UNPROFESSIONAL FRONT OFFICE STAFF. 2. The front office staff, unfortunately, are a new guest’s first contact but they lack professionalism and decorum. First impressions last forever, they say. 3. They don’t wear name tags at the front office (except Pinky Pradhan), so they carry on providing sub-standard services in anonymity. 4. THE RESTAURANT STAFF ARE ALL SO CORDIAL & SO NICE. 5. The food was excellent. 6. The facilities are super (gym and pool) except that the lifts are so slow and were perpetually being fixed for the seven nights I stayed there. 7. Only one electric power outlet (charging point) in the King size room, which was far from the work desk. So, laptop use was not fun. I was on a business trip, not on holiday 8. I was told that a guest has to be Hilton Honors DIAMOND to qualify to have a bottle of water in your room...amazing! I chose the hotel because of its proximity to JW Marriott, venue of my training, so I could do a few minutes' walk to and fro. I wish I stayed at the Marriott. I may not recommend DoubleTree by Hilton Houston at the Galleria to any one I care about.

Super nice place, 5* to staff. 5* to the hotel. Currently on the 4th floor and the smell of weed fills the entire floor, like the the elevator opens and BOOM it smacks you in the face. Room is great, and a 5* view

I really like this hotel, the breakfast is very rich, the service is very warm, the front too, and the Chinese service, too intimate, the room is big enough, clean enough! I have cleanliness, saying no pressure!

We chose this hotel for its central location to all the spots we planned on visiting. And it did not disappoint. The room was very clean. The front desk was courteous and had answers to all our questions. Would recommend the bistro to everyone. Get eats, Great pre game atmosphere. Will recommend to others.

Stayed at this little gem for one night found it last minute before my trip to Houston I really liked the decor of the hotel it’s also in a great location, I tried to check in an hour early and that didn’t go as planned other than that valet parking the restaurant and room was well worth it

I recently stayed at Hotel Laura and had a fantastic experience. The staff was incredibly welcoming and attentive especially valet HALIM . NADIR and KHIRREDINE making me feel right at home. The room was spacious, clean, and well-equipped, with a lovely view of the surrounding area. The location is perfect for exploring nearby attractions, and the breakfast buffet offered a great variety of delicious options. I would highly recommend Hotel Laura to anyone visiting the area

Ok, where do I begin. When I walked in around 5:30pm on 10/9/23, I was greeted by the front desk staff, the young gentleman was very nice and friendly. I went to my room initially because the app said my electronic key was ready to use. Went to the 12th floor and nope, trek back down to the lobby and had to get a regular key. Frustrating to lug my stuff back downstairs. My room was really nice, size wise and they do clean it as well as possible but as all the reviews say, extremely outdated, needs everything replaced. What was really frustrating was the temperature of the water in the shower. Early in the morning, you turn on the water, you have to get in because you're on a time crunch. You stand there, sticking one arm at a time in the water and you're dying because it's so damn cold. By the time you get through most of your body, it finally warms up just in time to wash your hair. On my last morning there, I had a 7:20am flight so I was in that terrible cold shower earlier than I'd like to think about. Yes, I would run the water ahead of time as much as possible but come on! The hotel has potential, but they need to put some serious money into it. The hallway on the way to the elevators has some type of scented thing plugged in, I had to gag as I passed it everyday and wondered what needed to be covered up, scent wise. I've stayed at the Aria in Las Vegas, amazing smell when you walk in, they aren't trying to cover anything up, it's just a wonderful, stays with you and even provides a memory to reflect back on type of smell. Anyway, I was attending a conference. The room itself was fine, no issues there, however, each time we took a break to use the restroom down the hall by the restaurant, it was an adventure. We all laughed because you never knew which sink would leak out water and which would provide the soap. You also, typically had to use a roll of paper towel that sat on the counter that you had to rip off a piece to dry your hand. It was crazy. I would stay again if I absolutely had to, the convenience of attending my meeting and going up to my room during a lunch break was really nice. Sorry, I hate to give a negative review but maybe someone will listen and sink some money into this potential of a hotel. Nice employees though!

I travel around the country a grade hotels because I’m in and out often. From the Four Seasons Ritz Carlton Marriott Marquis W hotels Westin, Sheraton‘s etc. but I was greeted and made to feel like I was a VIP when I arrived on Site. I was welcomed by Miss J and miss Jerri and the young man Jay. They went over and above to assure me And my Brother and family that we were the guest of honor in the hotel. The Front office staff names escape me at the moment, the were attentive to our every need punctual and extremely kind. The GM must Be Very Proud to have staff like this. The final line I want to pen is the restaurant the staff was more than kind all four days. Thank You So Much For A Great Stay. I would recommend this hotel again again and again. Thank You. Shep DLW