Check Abidjan Hotels with Hot Tub

I stayed in Novotel from my friends advice. I really appreciated my stay there . It's one of my best moment staying in a hotel. It's a amazing place to spend time with his friends and family. Especially the cheerful welcome from the reception team . Thanks for everything.

Hello. My hotel reservation was done by the company and sent to the hotel with PO on 2nd Nov 2022 for the period 4th Nov till 11th Nov. I came on the 4th for the check-in. The receptionnist told me that during the period 4th Nov till 11th Nov, there are days that there is no room for me. I was sad since they had at least two days to inform the company before I came. I asked to talk to the manager. The receptionnist spoke with him and they give me the room for this period. It is bad experience with the recpetion (For Azalai: Review your customer interface and interaction management). Second thing: during the breakfast, I asked if the hotel can serve ”Bissap Juice, a well known juice in Abidjan), the restaurant chief told me that they can bring it to me with non-friendly manner and that we can not accomodate all the cusotmer. I waited for the juice but without getting it. I can agree that we can accomodate all the customers, but the manner counts. The Restaurant staff should be well trained in Soft-Skills.

Very good experience and excellent customer service from Ms Kenza and Ms Elizabeth. They team made sure the accommodation and food were in line with my expectations. The breakfast was good as usual. I had dinner once at the hotel and it was excellent. The most amazing service was the extension of my check put period, because if my regular patronage. I'm looking forward to my next business visit and stay at noom hotel

Movenpick Abidjan opened it's doors late December 2020; maybe not the most ideal moment for such an investment, but with quality service one definitely will get customers. As an early Valentine's surprise we went a night out in our own home town for the very first time. To be short : It was the perfect choice. Located in the heart of the Plateau area, business travelers might choose the hotel for convenience. The huge and secure parking garage (no charge) is a big plus in an area where you can need an hour to find a spot.. The Executive room on the 7th and top floor was of decent size, bedding perfect, amenities (including nespresso machine) good. TV was not working, we didn't bother, but honestly forgot to report it to reception next day (Room 720 Mr. manager in case you read this ;-) ). Not having a printed guide in the room, as the TV and App were not working, was problematic.. Check in at 14h took a bit of time, but went smooth in general. We started of with a drink on the outside terrace. Good seating but prices were overdone (3000 XOF for an espresso and 16000 XOF for a glass of wine are just way beyond Abidjan 5*price level). Movenpick should reconsider this, otherwise they will have thirsty guests, and these don't stay for a drink, but will find it in the area immediatly around the hotel. We then joined the Executive Lounge for Happy Hour.. The staff, service, drinks and food made us really smile again. We had to temper their enthousiasm as we planned to go out for dinner later that evening. Breakfast in the Executive lounge was just great, although some of the choices were not available. Check-out at noon was fast. All-in-all, a very pleasant stay, thanks to the friendly and helpful staff and nice decor. Go and check it out yourself! It is worth it!

The hotel is well located, the rooms are clean and beds are very comfortable, the restaurant is very good, the food is really good, we’ve stayed here for 6 nights, we had great service everyday from all of the staff likecN’cho, Abe, David,Fulgence Komet, and Martial. A special Thank you to Mr Kofi the head of reception services for his great service.

I was a guest for 10 days, very nice decor, clean rooms, very nice staff. The restaurant was very clean, food was very well prepared. For breakfast you can put together a menu and have it brought to your room if you wish...really nice. I hope to be able to visit again next year. By the way, I hope that next time we each get a towel and a bath towel...😏