SOUMIK
March 16, 2025
We had an incredibly disappointing experience at this hotel, Room Number 214 and I would not recommend it to anyone. Here’s why:
- The hotel is located far from the city, making it inconvenient if you want to explore or access any services.
- The staff were unfriendly and unhelpful, which only made the experience worse.
- I asked the hotel representative what is the best way to travel to city or to reach to the hotel, he said Google is having accurate information, just imagine we all know we can get the info in Google but I asked just to get some tips, some times Google doesn't show up.
- The cleanliness of the hotel was below standard, and it felt unkempt throughout.
- Only one lift was operational, and you had to wait a long time to go up or come down.
- Basic amenities like tea and coffee were chargeable, which is absurd for a hotel of this caliber which is located on the outskirts.
- There are no stores nearby, so if you need anything, you have to travel 20 minutes just to find something basic.
- When we had an issue with the TV, the staff promised someone would come to fix it, but no one ever showed up.
Just imagine being stuck in a location where nothing is easily accessible, and the staff aren’t helpful. It felt like I was stranded in an unfamiliar place with no support, and that made the whole stay extremely unpleasant.