Guest User
August 23, 2023
Ala Moana is a great hotel to stay in. LSI Resorts who manages certain rooms is another thing. The room I stayed 2 1/2 weeks was terrible. Clogged wash basin, filth, shower curtain was moldy, broken shower handle, dusty vent, loose wall lights, wall outlets, tv had no channel indicator. Overall service by LSI Resorts was terrible. You could not get immediate service and every service, the customer had to pay in addition to rent. All request for service =must be telephone and you must call early in the morning LSAI is in another time zone. I will never book with LSI Resort again. I recommend booking directly with the Hotel not with LSI Resorts!