The Beach Waikiki Boutique Hostel

Location: Highly praised for being centrally located in Waikiki, near shops, restaurants, and public transport.

I had a very disappointing experience at The Beach Waikiki Hostel by ALOH. When I arrived, I was told to store my luggage in a so-called “luggage storage” area — which was actually an open kitchen space with no security or restricted access. I left two bags, and when I returned later that day, one of them — containing three pairs of shoes — was missing. I immediately reported it to the front desk and later filed a police report. The manager refunded me, but then stated that if I left a negative review, they would reverse the refund. I found this highly inappropriate and felt intimidated and pressured into staying silent. I was also never told during check-in that a more secure storage closet was available — something I would have absolutely used had I known. In addition, the room I was placed in did not match the description on their website. I had booked a 4-bed all-female dorm with an en suite bathroom, but instead was placed in a room where 8 girls shared one small, external bathroom and shower. The space felt grimy and poorly cleaned, and did not meet the expectations set by the listing. To make matters worse, the manager told me they would not be cooperating with the police investigation into the theft. This left me feeling unsupported and unsafe. I'm sharing my experience so future travelers are aware of the risks regarding security, cleanliness, and how management may handle issues when they arise. I hope this encourages the hostel to take guest safety, transparency, and accountability more seriously.

Amazing stay I will stay again