Guest User
March 28, 2025
I really don't recommend this hotel. First, it's expensive, the room is small, and the sea view room I booked is far from the balcony. Second, the service is basically zero. Third, they charged me resort fees, but I didn't enjoy the resort services at all. Fourth, they overcharged me taxes after pre-authorization, and I contacted Ctrip and they helped me to refund it. However, apart from these unsatisfactory things, Hawaii is worth a visit! P.S./Ctrip's service is very good and can solve problems quickly
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