Latest Reviews for Hollywood Hotels

Fort Lauderdale Gardens Inn & Suites Ft Lauderdale International Airport
3.1/5106 Reviews
I tried to check in around 12:30/ 1 AM. The night clerk was unable to check me in because he had been kicked off the company website for going to undesirable web sites. After trying for about 20-30 minutes, he was able to check me in. All parking spots were taken so I went back to the office. I was told that I could park on the grass near the hotel. When I went back to my car, the next day, I had a parking ticket. For the three days of my stay I went to the office to complain about the ticket & get them to reduce the cost of my stay for the ticket cost. I also complained about being charged for the use of a room safe, which I did not ask for. i was always told that the Manager had to approve the credit but no one could ever reach him by phone. I was finally told that a credit was approved, paperwork had been forwarded and a credit to my charge card would show up in 5-7 days later. Three weeks after my stay I had not received a credit and called the office and spoke to the clerk on duty. H said he would check into to it and call me back which of course did not happen. As far as the amenities and the hotel room: the complementary breakfast was a joke; the bed in the room should have been thrown out years ago. Every time i went into the office, there was always someone complaining. The only positive about my hotel stay was that i was not robbed or attacked at the hotel.

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