Villas HM Palapas del Mar
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1 night
1 room, 2 adults, 0 children
All properties in Holbox

Villas HM Palapas del Mar

No.1 of 4-Star Select Hotels in Holbox
C. P.º Kuka Manzana 133, Holbox, Quintana Roo, 77310, Mexico
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Amenities
Outdoor swimming pool
Private beach area
Diving
Snorkeling
Horse riding
Massage room
Airport pick-up
24-hour front desk
All amenities
Property Description
When you stay at Villas HM Palapas del Mar in Isla Holbox, you'll be on the beach, just steps from Holbox Beach and Yum Balam Nature Reserve. This beach hotel is 0.6 mi (1 km) from Holbox Church and 0.6 mi (1 km) from Whale Shark Pier.
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8.5/10
Very Good
Cleanliness8.5
Amenities8.5
Location8.6
Service8.6
All 101 reviews
Surroundings
Landmarks: Kayak Center Holbox
(140m)
Landmarks: Playa Holbox
(160m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Junior Suite Superior: 2 Queen Beds O1 King Bed
5

Junior Suite Superior: 2 Queen Beds O1 King Bed

2 Queen bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Electric fan
Room Details
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Junior Suite
5

Junior Suite

1 King bed or 1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Electric fan
Room Details
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Junior Suite with Private Pool: 2 Queen Beds
6

Junior Suite with Private Pool: 2 Queen Beds

2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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Junior Suite Sea Front and Private Pool: 2 Queen Beds
5

Junior Suite Sea Front and Private Pool: 2 Queen Beds

2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Electric fan
Room Details
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Junior Suite Superior Sea Front: 1 King Bed or 2 Queen Beds
4

Junior Suite Superior Sea Front: 1 King Bed or 2 Queen Beds

2 Queen bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Electric fan
Room Details
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Junior Suite Single
5

Junior Suite Single

1 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Electric fan
Room Details
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Guest Reviews

8.5/10
Very Good
101 reviews
Verified Reviews
  • Cleanliness8.5
  • Amenities8.5
  • Location8.6
  • Service8.6
Average for similar properties in Holbox
Most Mentioned
AI Summary
The rooms are spacious, well-equipped with comfortable beds, and located in a quiet, beautiful beachfront area. Guests enjoyed the amenities and the convenient proximity to the beach.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 15, 2024
Zimmer sind mit dem Nötigsten ausgestattet - Mexikanischer Standard, Dusche zum Teil mit wenig Wasserdruck. Matratzen super, das Frühstück ist sehr fettig, viel frittiertes, für uns eher ein Lunch. Da geht auf jeden Fall mehr.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 29, 2025
Las instalacuones bien en general pero mal servicio. Te atienden sin ganas y estuve llamando al lobby y no estaba disponible. Tanto en restaurante como en la playa nadie te atendía, nadie tenía ganas de trabajar, nadie te ayudaba.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 28, 2025
Estuvimos 6 dias con mi familia. La experiencia fue grandioso, Se los recomiendo ampliamente. La atencion, comida, paz, placer por la playa. Holbox tiene los mejores atardeceres
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 24, 2025
Excelente atención, con vista y acceso a la playa espectacular, el restaurant delicioso, muy limpias las habitaciones y muy cuidadas las áreas de acceso a las habitaciones y albercas, siempre al pendiente de las necesidades del huésped, sin duda lo recomiendo 1000% y volveré!!
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 3, 2025
We went to Villas HM Palapas del Mar for 3 nights stay. The architecture of this resort is uniquely beautiful. The location is stunning and staff were very friendly and welcoming. The food was great and their drinks menu was excellent. Highly suggested for couples who are looking for something different.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 1, 2025
El hotel es muy bonito, las habitaciones amplias y comodas. Nosotros no reservamos con alberca pero creemos que vale la pena y si regresamos, seria en una de esas. Todo el personal muy amable y dispuesto a solucionar problemas pero el hotel requiere un poco de atencion que no deberia de caer en los huespedes mencionar (nos tuvieron que cambiar la cabeza de la ducha y la regadera porque se estaban rompiendo); tambien la isla tuvo un problema con el agua y solo habia disponible de 7:00am a 10:00am y de 6:00pm a 9:00pm. Muchas de esas veces, el agua entraba despues y se cerraba antes de la hora especificada. Eso fue bastante incomodo y nos hubiera gustado saberlo antes de reservar.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 24, 2025
Cortaron el agua a las 10 am y no nos habían dado aviso previo. Se reguló de 6pm a 9pm. Tuvimos que detener nuestras actividades programadas para poder usar el baño. La piscina del hotel no estaba llena, hacía calor, al menos nos hubieran dado acceso al hotel HM Paraíso del Mar para poder usar la piscina, pero ni eso.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 24, 2025
No vale la pena pagar todo incluido premium, no hay mucha diferencia entre el normal y el premium, la calidad de los alimentos es fea, y hay poca variedad. Durante la estancia una alberca estuvo vacía y nunca pudimos hacer uso de ella, también hubo cortes de agua que para ser un hotel de calidad deberían considerar con los huéspedes, no nos podíamos bañar y no podíamos ir al baño en la madrugada porque no había agua! Cuando llamabas a la recepción no daban soluciones solo te de decían que tenías que esperar al horario en que volvieran a poner el agua, fatal unas vacaciones en donde no me podía bañar después de ir a la alberca o playa. Luego cuando llegamos me parece de mal gusto que te cobren costos extras que no te dicen previamente al hacer tu reserva, como el cobro de impuesto a la isla y los $800 que te cobran por toallas para la alberca. En general no regresaría
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Services & Amenities

Outdoor swimming pool
Private beach area
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2016
  • Number of Rooms: 76
When you stay at Villas HM Palapas del Mar in Isla Holbox, you'll be on the beach, just steps from Holbox Beach and Yum Balam Nature Reserve. This beach hotel is 0.6 mi (1 km) from Holbox Church and 0.6 mi (1 km) from Whale Shark Pier.

Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You can enjoy a meal at Restaurante Bufé serving the guests of Villas HM Palapas del Mar, or stop in at the snack bar/deli. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary self-serve breakfast is served daily from 7:00 AM to 10:30 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is available for a surcharge.

Make yourself at home in one of the 52 air-conditioned rooms featuring refrigerators. Rooms have private balconies or patios. Satellite television is provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.

Frequently Asked Questions

What is the cancellation policy for Villas HM Palapas del Mar?

The cancellation policy for Villas HM Palapas del Mar varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Villas HM Palapas del Mar?

Standard check-in time at Villas HM Palapas del Mar is 15:00 and check-out time is 12:00.

What amenities and services are available at Villas HM Palapas del Mar ?

Villas HM Palapas del Mar offer top amenities and services include Shuttle service.

Can I bring my pet inside the Villas HM Palapas del Mar?

As much as we love pets, unfortunately, we are unable to accommodate them in Villas HM Palapas del Mar.

Is airport shuttle service offered by Villas HM Palapas del Mar ?

Yes, at Villas HM Palapas del Mar, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Average Price FromPHP18869
Hotel Star Rating4